Edit Notifications in UCP white screen

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Geepers
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Edit Notifications in UCP white screen

Post by Geepers » Tue Aug 21, 2018 8:24 am

Support Request Template
What version of phpBB are you using? phpBB 3.2.2
What is your board's URL? http://www.vintagehondamotorcycle.com/index.php
Who do you host your board with? Panthur
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? Yes,
What extensions do you have installed? Simple Mentions and Directory
What styles do you currently have installed? Metro
What language(s) is your board currently using? English
Which database type/version are you using? MySQL I Don't Know version
What is your level of experience? Comfortable with PHP and phpBB
What username can be used to view this issue? Test
What password can be used to view this issue? khan234
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Fresh install.
Please describe your problem. Noticed I'm not getting forum reply notification even after checking the box in UCP.
Now in UCP when clicking on Edit Notification Options all I get is a White screen
Generated by SRT Generator

Need some help with this please.
Not getting topic reply notifications even after checking the box in UCP, and the Edit Notification Options is just coming up blank?
Not sure on tracing errors at all :? But in CPanel/Metrics/Errors I'm getting nothing showing
Same thing happening in Prosilver

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david63
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Re: Edit Notifications in UCP white screen

Post by david63 » Tue Aug 21, 2018 10:03 am

A blank page is normally a suppressed PHP error - check your server error logs for a clue as to which file is causing the problem. In all probability you have a corrupt file.
David
Remember: You only know what you know and - you don't know what you don't know!
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Geepers
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Re: Edit Notifications in UCP white screen

Post by Geepers » Tue Aug 21, 2018 10:10 am

david63 wrote:
Tue Aug 21, 2018 10:03 am
A blank page is normally a suppressed PHP error - check your server error logs for a clue as to which file is causing the problem. In all probability you have a corrupt file.
Where do i check for server errors? From Cpanel or the ACP?
ACP/Maintenance/Error log shows "No log entries."
Cpanel "Last 300 Error Log messages in reverse order:" Nothing?
Last edited by Geepers on Tue Aug 21, 2018 10:16 am, edited 1 time in total.

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david63
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Re: Edit Notifications in UCP white screen

Post by david63 » Tue Aug 21, 2018 10:13 am

There should be a link to them on your hosting control panel - if not ask your hosts
David
Remember: You only know what you know and - you don't know what you don't know!
My CDB Contributions | How to install an extension
I will not be accepting translations for any of my extensions in Github - please post any translations in the appropriate topic.
No support requests via PM or email as they will be ignored

Geepers
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Posts: 188
Joined: Fri Apr 04, 2014 7:44 am
Location: Tasmania - Australia
Name: Glenn
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Re: Edit Notifications in UCP white screen

Post by Geepers » Tue Aug 21, 2018 10:17 am

david63 wrote:
Tue Aug 21, 2018 10:13 am
There should be a link to them on your hosting control panel - if not ask your hosts
Thanks,
Cpanel "Last 300 Error Log messages in reverse order:" Shows Nothing?
Last edited by Geepers on Tue Aug 21, 2018 10:21 am, edited 1 time in total.

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Mick
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Re: Edit Notifications in UCP white screen

Post by Mick » Tue Aug 21, 2018 10:20 am

Does it work in prosilver and what PHP version are you running?
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.

Geepers
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Re: Edit Notifications in UCP white screen

Post by Geepers » Tue Aug 21, 2018 10:21 am

Mick wrote:
Tue Aug 21, 2018 10:20 am
Does it work in prosilver and what PHP version are you running?
Not working in Prosilver either.
cpsrvd 11.72.0.11
Database client version: libmysql - 5.1.73
PHP extension: mysqliDocumentation curlDocumentation mbstringDocumentation
PHP version: 5.6.30
Last edited by Geepers on Tue Aug 21, 2018 10:23 am, edited 1 time in total.

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Mick
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Re: Edit Notifications in UCP white screen

Post by Mick » Tue Aug 21, 2018 10:22 am

PHP not phpBB.
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.

Geepers
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Re: Edit Notifications in UCP white screen

Post by Geepers » Tue Aug 21, 2018 10:23 am

From Cpanel
cpsrvd 11.72.0.11
Database client version: libmysql - 5.1.73
PHP extension: mysqliDocumentation curlDocumentation mbstringDocumentation
PHP version: 5.6.30

From ACP
PHP Logo
PHP Version 5.4.45

Geepers
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Posts: 188
Joined: Fri Apr 04, 2014 7:44 am
Location: Tasmania - Australia
Name: Glenn
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Re: Edit Notifications in UCP white screen

Post by Geepers » Tue Aug 21, 2018 11:19 am

Quick update:
Disabling the Ext. phpbb Directory has solved the issue?

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