fatel error when trying to post after 3.2.3 update.

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maxwellqc13
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fatel error when trying to post after 3.2.3 update.

Post by maxwellqc13 » Mon Sep 24, 2018 10:11 am

Support Request Template
What version of phpBB are you using? phpBB 3.2.3
What is your board's URL? N/A
Who do you host your board with? Exmasters using DirectAdmin 1.53.0
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? N/A
Do you have any MODs installed? Yes
Do you have any extensions installed? Yes but I deactivated all before update
What version of phpBB3 did you update from? phpBB 3.2.1
What styles do you currently have installed? No answer given
What language(s) is your board currently using? British English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP but not phpBB - Slowly learning PHP and HTML comfortable with phpBB and file structure.
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Updating from 3.2.1 > 3.2.3 using the Update files


Was able to get a working update done using the update files method. All is working well and I was about ready to switch it over to the active one when I tried a test post and got the following message.

Code: Select all

Fatal error: Call to undefined method s9e\TextFormatter\Parser\Logger::getLogs() in /home/mysite/domains/mysite.com/public_html/GBN323/phpbb/textformatter/s9e/parser.php on line 199
I always do update on a mirror site and DB so my live one is not effected.

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Mick
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Re: fatel error when trying to post after 3.2.3 update.

Post by Mick » Mon Sep 24, 2018 10:19 am

maxwellqc13 wrote:
Mon Sep 24, 2018 10:11 am
What is your board's URL? N/A
This is applicable, it aids with troubleshooting.
"The more connected we get the more alone we become" - Kyle Broflovski

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maxwellqc13
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Location: Iowa
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Re: fatel error when trying to post after 3.2.3 update.

Post by maxwellqc13 » Mon Sep 24, 2018 10:23 am

Mick wrote:
Mon Sep 24, 2018 10:19 am
maxwellqc13 wrote:
Mon Sep 24, 2018 10:11 am
What is your board's URL? N/A
This is applicable, it aids with troubleshooting.
I understand but was told a while back not to post it due to some adult content

maxwellqc13
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Posts: 139
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Location: Iowa
Name: Max

Re: fatel error when trying to post after 3.2.3 update.

Post by maxwellqc13 » Mon Sep 24, 2018 10:28 am

I found something similar on a 3.2 upgrade topic related to the s9e vendor files but no Vendor folder was included in this update method. I just downloaded the entire 3.2.3 files and copied the vendor/s9e/text-formater to my test site and it seems to have fixed the issue.

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GanstaZ
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Re: fatel error when trying to post after 3.2.3 update.

Post by GanstaZ » Mon Sep 24, 2018 1:18 pm

What update method did you use? Those who are not developers/testers/experts should only use full package method.
"When answer lies in the question,.. question becomes redundant!"

maxwellqc13
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Re: fatel error when trying to post after 3.2.3 update.

Post by maxwellqc13 » Mon Sep 24, 2018 8:48 pm

GanstaZ wrote:
Mon Sep 24, 2018 1:18 pm
What update method did you use? Those who are not developers/testers/experts should only use full package method.
As I noted in the original post I used the "update files" for this. What would be the purpose of even offering the other methods if they were to only be used by as you say "developers/testers/experts"?

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eeji
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Re: fatel error when trying to post after 3.2.3 update.

Post by eeji » Mon Sep 24, 2018 9:14 pm

When using the "Changed files" method you must also upload the install and vendor directories that are included in the top level of the phpBB-3.2.3-files directory you unzipped. I'm taking a guestimate here but I don't think they are included with each and every version to current update zip to save space and also it would be pointless to duplicate these files (in this case) 26 times.

fwiw, this is the method I have used since 3.1 was released and haven't had any problems with it.

maxwellqc13
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Re: fatel error when trying to post after 3.2.3 update.

Post by maxwellqc13 » Mon Sep 24, 2018 9:43 pm

eeji wrote:
Mon Sep 24, 2018 9:14 pm
When using the "Changed files" method you must also upload the install and vendor directories that are included in the top level of the phpBB-3.2.3-files directory you unzipped. I'm taking a guestimate here but I don't think they are included with each and every version to current update zip to save space and also it would be pointless to duplicate these files (in this case) 26 times.

fwiw, this is the method I have used since 3.1 was released and haven't had any problems with it.

Thank you and after looking at the zip again there is a vendor and install folder then all the individual zip to correspond with the appropriate upgrade.

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