For future reference:
To receive style support, for styles obtained from this site, please visit our Styles database
and post in the specific style's designated Discussion/Support forum. The link to the support area for each released style is also available in the first post of each released style listed in the [3.2.x] Styles Database Releases
General support requests regarding styles should be made in Styles Support & Discussion
For styles not obtained from this site you would need to seek support from where you obtained the style.