php_network_getaddresses: getaddrinfo failed: Name or service not known [2002]

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eselva
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Joined: Tue Oct 16, 2018 11:43 am

php_network_getaddresses: getaddrinfo failed: Name or service not known [2002]

Post by eselva » Tue Oct 16, 2018 11:45 am

Support Request Template
What version of phpBB are you using? phpBB 3.2.3
What is your board's URL? https://blaugranas.es
Who do you host your board with? 1&1
How did you install your board? I used a tool provided by my host
What is the most recent action performed on your board? Please select your answer
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What extensions do you have installed? lastpostavatar, seodesc, antispam, userranks, prettytopic, news, postnumbers, sorttopics, boardannuncements, pages, topicpreview
What styles do you currently have installed? prosilver
What language(s) is your board currently using? spanish
Which database type/version are you using? MySQL 5
What is your level of experience? New to phpBB but not PHP
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I did nothing before
Please describe your problem. Forum is down and cant access via FTP
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GanstaZ
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Joined: Wed Oct 11, 2017 10:29 pm
Location: Zverse

Re: php_network_getaddresses: getaddrinfo failed: Name or service not known [2002]

Post by GanstaZ » Tue Oct 16, 2018 12:47 pm

By nothing you mean what? Was it working an hour ago? Did you made style changes or enabled an extension? One thing to add:
I used a tool provided by my host
These are not official files from this site, but modified ones and errors may occur.
"When answer lies in the question,.. question becomes redundant!"

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EA117
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Joined: Wed Aug 15, 2018 3:23 am
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Re: php_network_getaddresses: getaddrinfo failed: Name or service not known [2002]

Post by EA117 » Tue Oct 16, 2018 5:52 pm

I'm suspicious this is actually an issue being reported by the SQL database access rather than phpBB itself. Even if you didn't change it recently, what is "$dbhost =" set to in the config.php file?

Or did you already figure out what the problem was, since it appears that the site is currently up?

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Mick
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Joined: Fri Aug 29, 2008 9:49 am
Location: Cardiff

Re: php_network_getaddresses: getaddrinfo failed: Name or service not known [2002]

Post by Mick » Tue Oct 16, 2018 9:52 pm

Your Cookie domain shows blaugranas.es and it should be .blaugranas.es, note the leading dot and you're using https so Cookie secure should be enabled. See Fixing incorrect cookie settings
eselva wrote:
Tue Oct 16, 2018 11:45 am
Please describe your problem. Forum is down and cant access via FTP
By "can"t" do you mean can't as in it isn't working or you don't have FTP access with your account? If the latter you will have to pass this information on to your host to carry out.
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.

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