Migrated to new host and login is broken

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Sillz
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Posts: 7
Joined: Wed Oct 17, 2018 1:03 am

Migrated to new host and login is broken

Post by Sillz »

Hello!

My small private host suddenly decided he didn't want to host for anyone anymore and sent me a zip file of my forum. I found new hosting and had the forum migrated over, but I'm getting errors when I try to login and the hosting service won't help me with these sorts of problems. I have attached a screenshot of what the errors look like. I have no idea how to fix this since I am not an IT person and am hoping someone can help me figure this out because I have no idea what these errors all mean.

Thanks.
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J07ErrorScreenshot2.png
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Kailey
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Re: Migrated to new host and login is broken

Post by Kailey »

Hello,

Welcome to phpBB. Unfortunately, support for 3.0 ended several years ago. The current version of phpBB is 3.2.3. You can follow the steps below to upgrade to 3.2.3.

Notes:
  • Your server must be running at least PHP 5.4.7 or higher.
  • phpBB 3.2 is not compatible with 3.0 and most of the previous files will need to be removed prior to upgrading.
  • Styles and MODs from 3.0 cannot be installed on phpBB 3.2. To upgrade, perform the following steps:
  1. Make a back-up of the original files and database
  2. Deactivate all styles except for prosilver
  3. Remove all MOD-related changes from the database. The Support Toolkit's Database Cleaner can be used for this.
  4. Ensure that the activated spambot countermeasure is one of the standard phpBB plugins (Simple image, GD image, GD 3D image, Q&A, reCaptacha).
  5. Set British English as the only language pack and delete all other language pack directories from your server
  6. Delete all of your phpBB 3.0.x files EXCEPT for the following:
    • The config.php file
    • The /images/ directory
    • The /files/ directory
    • The /store/ directory
  7. Upload the contents of the phpBB3 directory from the uncompressed 3.2.x Full Package (EXCEPT for config.php) into your forum's directory (Note: you don't want to overwrite your original config.php file)
  8. Browse to www.example.com/install/
  9. Click the Update tab
  10. Click the Update button
  11. Select "Update database only" and click Submit
  12. Wait for the progress bar to reach 100% and for a message indicating that the update has completed
  13. Delete or rename the /install/ directory
Kailey Snay - Community Team Leader
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Sillz
Registered User
Posts: 7
Joined: Wed Oct 17, 2018 1:03 am

Re: Migrated to new host and login is broken

Post by Sillz »

Thanks for replying so quickly. I actually have no idea how to do all that, which is why I need some help. Do you know anyone who can look at it for me?
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Kailey
Community Team Leader
Community Team Leader
Posts: 3732
Joined: Mon Sep 01, 2014 1:00 am
Location: sudo rm -rf /
Name: Kailey Snay
Contact:

Re: Migrated to new host and login is broken

Post by Kailey »

If you feel what you want to do is beyond your capability, then please post in the Wanted! forum where you may find someone willing to take on your project.
Kailey Snay - Community Team Leader
Knowledge Base | Documentation | Community rules

If you have any questions about the rules/customs of this website, feel free to send me a PM.
Sillz
Registered User
Posts: 7
Joined: Wed Oct 17, 2018 1:03 am

Re: Migrated to new host and login is broken

Post by Sillz »

Thanks for letting me know! I will go post over there. :)
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