Guide to get the email system to work?

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static1635
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Guide to get the email system to work?

Post by static1635 » Fri Oct 19, 2018 8:27 am

Is there a guide to get the email system to work? I just installed 3.2 and so far I can't get it to work.

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Mick
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Re: Guide to get the email system to work?

Post by Mick » Fri Oct 19, 2018 9:57 am

Please fill out the Support Request Template, and make screencaps of your email settings and post them back here to enable us to assist you better.
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.

static1635
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Re: Guide to get the email system to work?

Post by static1635 » Fri Oct 19, 2018 10:34 am

Support Request Template
What version of phpBB are you using? phpBB 3.2.3
What is your board's URL? www.greylizard,net
Who do you host your board with? dreamhost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? Yes
Do you have any extensions installed? Yes
What MODs do you have installed? No answer given
What extensions do you have installed? No answer given
What styles do you currently have installed? No answer given
What language(s) is your board currently using? No answer given
Which database type/version are you using? I Don't Know
What is your level of experience? Please select your answer
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? No answer given
Please describe your problem. The email system doesn't work, didn't work with no mods etc upon fresh install
Generated by SRT Generator

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warmweer
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Re: Guide to get the email system to work?

Post by warmweer » Fri Oct 19, 2018 11:00 am

static1635 wrote:
Fri Oct 19, 2018 8:27 am
Is there a guide to get the email system to work? I just installed 3.2 and so far I can't get it to work.
https://www.phpbb.com/support/docs/en/3 ... al_client/
Mick wrote:
Fri Oct 19, 2018 9:57 am
... and make screencaps of your email settings and post them back here to enable us to assist you better.
A bug is a feature that hasn't made it to the manual (yet)

static1635
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Re: Guide to get the email system to work?

Post by static1635 » Fri Oct 19, 2018 11:09 am

Thank you. I haven't actually changed the settings from default settings.

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Mick
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Re: Guide to get the email system to work?

Post by Mick » Fri Oct 19, 2018 11:37 am

Try using an email address supplied by your host myname@mydomain.com for example and have a read of viewtopic.php?f=556&t=2489181#p15110111 and
Mick wrote:
Fri Oct 12, 2018 2:50 pm
Replace the existing email address with the new one you have in ’From email address’ and ‘Contact email address‘, and if you’re trying to use SMTP try turning it off and see how it goes. (Use SMTP server for email: yes/no)
Ignore the references to the host.

If none of that works post back with the screencaps.
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.

static1635
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Posts: 83
Joined: Sat Jan 29, 2005 3:57 pm
Location: Scotland
Contact:

Re: Guide to get the email system to work?

Post by static1635 » Fri Oct 19, 2018 12:18 pm

Mick wrote:
Fri Oct 19, 2018 11:37 am
Try using an email address supplied by your host myname@mydomain.com for example and have a read of viewtopic.php?f=556&t=2489181#p15110111 and
Mick wrote:
Fri Oct 12, 2018 2:50 pm
Replace the existing email address with the new one you have in ’From email address’ and ‘Contact email address‘, and if you’re trying to use SMTP try turning it off and see how it goes. (Use SMTP server for email: yes/no)
Ignore the references to the host.

If none of that works post back with the screencaps.
Thank you, that worked

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