Support Request Template
What version of phpBB are you using? phpBB 3.2.3
What is your board's URL? http://forum.nutsvolts.com
Who do you host your board with? No answer given
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.0-B1
What extensions do you have installed? Cleantalk for spam
What styles do you currently have installed? No answer given
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Problem start after an update
Please describe your problem. Users are reporting that they need to re authenticate when posting after they hit submit. They do but when they return to their post, it doesn't retain the information. Need it to stop asking to re authenticate so many times. This is happening in the ACP as well.
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