miltonsj wrote: ↑
Wed Dec 05, 2018 4:24 am
Frank, the image is present in the uploads folder. I cannot open it with the image viewer because it just gives me a blank image.
Maybe it was a misunderstanding - use your ftp access, browse the folder, download the file to your local computer (be sure to use binary mode for that) and try open it on your computer using a image viewer or image editor (like windows photo viewer, paint, photoshop, gimp, ...)
But first: did you check the folder and file permissions? Folder should be at least 755 (Write by owner, read by all other, enter folder for all), in doubt use 777 and files should be 644 or 666.