Unable to login the board after installing a style ("HTTP ERROR 500")

Get help with installation and running phpBB 3.2.x here. Please do not post bug reports, feature requests, or extension related questions here.
Post Reply
Veikko
Registered User
Posts: 12
Joined: Thu Sep 05, 2002 12:50 pm

Unable to login the board after installing a style ("HTTP ERROR 500")

Post by Veikko »

Support Request Template
What version of phpBB are you using? phpBB 3.2.3
What is your board's URL? http://www.vblurpage.com/forum/
Who do you host your board with? Telia Inmics-Nebula
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.0.12
What styles do you currently have installed? only prosilver; I tried to install Elegance
What language(s) is your board currently using? British English
Which database type/version are you using? MariaDB (I think)
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
1. I upgraded my board to phpBB 3.2.3 as per instructions. Everything went well with no errors.
2. I disabled the VigLink extension and modified the .htaccess in the root of my website to use PHP 7. I can't remember which one I made first.
3. I tried to install Elegance (3.2.3) style for my board (the files were customized via colorizeit.com). This is where the problem started.
Please describe your problem. After pressing "Install" for Elegance, I started getting the "HTTP ERROR 500" and have been unable to login the board since then.

Manually purging the "cache" folder didn't help. I'm currently waiting for the server error logs from my host.
Generated by SRT Generator
Last edited by Veikko on Thu Dec 13, 2018 9:22 pm, edited 2 times in total.
User avatar
janus_zonstraal
Registered User
Posts: 6418
Joined: Sat Aug 30, 2014 1:30 pm

Re: Unable to login the board after installing a style ("HTTP ERROR 500")

Post by janus_zonstraal »

I can see your board, did you try a other browser?
Sorry! My English is bat ;) !!!
Veikko
Registered User
Posts: 12
Joined: Thu Sep 05, 2002 12:50 pm

Re: Unable to login the board after installing a style ("HTTP ERROR 500")

Post by Veikko »

janus_zonstraal wrote: Thu Dec 13, 2018 8:28 pm I can see your board, did you try a other browser?
Hello,

The board is visible with me after I clean the browser cache (in both Chrome and Firefox). But the login doesn't work - I get "HTTP ERROR 500" on Chrome and just a blank page on Firefox.
User avatar
janus_zonstraal
Registered User
Posts: 6418
Joined: Sat Aug 30, 2014 1:30 pm

Re: Unable to login the board after installing a style ("HTTP ERROR 500")

Post by janus_zonstraal »

Did you remove the Elegance (3.2.3) style?
Put back the original htaccess en purge the cache folder again?
Sorry! My English is bat ;) !!!
Veikko
Registered User
Posts: 12
Joined: Thu Sep 05, 2002 12:50 pm

Re: Unable to login the board after installing a style ("HTTP ERROR 500")

Post by Veikko »

janus_zonstraal wrote: Thu Dec 13, 2018 9:40 pm Did you remove the Elegance (3.2.3) style?
Put back the original htaccess en purge the cache folder again?
I can't access the ACP at all, but I manually deleted the files of Elegance and purged the cache. No help. Then I replaced the original .htaccess and purged the cache again. Unfortunately this didn't help either.
User avatar
stevemaury
Support Team Member
Support Team Member
Posts: 52768
Joined: Thu Nov 02, 2006 12:21 am
Location: The U.P.
Name: Steve
Contact:

Re: Unable to login the board after installing a style ("HTTP ERROR 500")

Post by stevemaury »

Run this SQL: ( Executing SQL Queries in phpMyAdmin )

Code: Select all

UPDATE phpbb_styles SET style_active = 0 WHERE style_id <> 1;
UPDATE phpbb_styles SET style_active = 1 WHERE style_id = 1;
UPDATE phpbb_config SET config_value = 1 WHERE config_name = 'default_style';
UPDATE phpbb_config SET config_value = 1 WHERE config_name = 'override_user_style'
If your table prefix is not phpbb_ change accordingly.

Purge the cache.
I can stop all your spam. I can upgrade or update your Board. PM or email me. (Paid support)
Veikko
Registered User
Posts: 12
Joined: Thu Sep 05, 2002 12:50 pm

Re: Unable to login the board after installing a style ("HTTP ERROR 500")

Post by Veikko »

stevemaury wrote: Fri Dec 14, 2018 2:02 am Run this SQL: ( Executing SQL Queries in phpMyAdmin )

Code: Select all

UPDATE phpbb_styles SET style_active = 0 WHERE style_id <> 1;
UPDATE phpbb_styles SET style_active = 1 WHERE style_id = 1;
UPDATE phpbb_config SET config_value = 1 WHERE config_name = 'default_style';
UPDATE phpbb_config SET config_value = 1 WHERE config_name = 'override_user_style'
If your table prefix is not phpbb_ change accordingly.

Purge the cache.
Thank you very much! I ran the SQL query and the board started working again.
Post Reply

Return to “[3.2.x] Support Forum”