dwbrown wrote: ↑Mon Jan 14, 2019 8:12 pmI have referred this case to our engineers and they have advised that we need to move your website to the Ceph storage since your website is using NFS storage which is not suitable for the current server utilized.
The filesystem can't cause server timeouts, server configuration can and will, changing to Cepth will make no difference at all if they're using the same configuration to serve files.
dwbrown wrote: ↑Mon Jan 14, 2019 8:12 pm
Shared servers wouldn't be enough for a forum
See? they're just trying to upgrade your plan or use a VPS/dedicated server.
I would suggest to change hosting provider as soon as possible. I agree with Lumpy, it seems that they don't know what they're doing.