[Split] It was not possible to determine the dimensions of the image

Streamer76 · Post by **Streamer76** » Tue Feb 05, 2019 7:26 pm

Is this really fixed? Some users have reported this issue with some images, we have phpbb 3.2.5?

warmweer · Post by **warmweer** » Tue Feb 05, 2019 7:48 pm

Streamer76 wrote: ↑Tue Feb 05, 2019 7:26 pm Is this really fixed? Some users have reported this issue with some images, we have phpbb 3.2.5?

Then you should open your own topic, as your board most probably differs from the TS's board, and this topic is already a mixup.

chriswyatt86 · Post by **chriswyatt86** » Tue Feb 19, 2019 2:13 am

I found the only time I get this message was SOME files saved JPG in photoshop.
I take the file to another program, I use ON1 since it was free, and export it out as a jpg from that program (ON1) and it loads fine.

I see that the ON1 exported JPG is smaller in size than the one from Photoshop that won't load (unable to determine dimension).
I know photoshop has lots of extra stuff added to the file.

Now this is only on just a few jpg files from photoshop, not all of them. But I can start to tell which ones won't go. But the export in ON1 to jpg always loads.

2600 · Post by **2600** » Tue Feb 19, 2019 10:00 am

Must be the exif data. The fact this crap hasn't been resolved by now is deafening.

John connor wrote: ↑Tue Feb 06, 2018 1:33 pm This was supposed to be fixed in 3.2.2.

Post by **thecoalman** » Tue Feb 19, 2019 2:04 pm

Can you upload the file here? You don't have to post it, just see if it's successful.

Streamer76 · Post by **Streamer76** » Wed Feb 20, 2019 8:19 pm

Tried to upload to this topic, same error here. I think its something to do with EXIF like said, when I edit that photo with f.e with Paint.net and save, it can be uploaded.

Post by **Mick** » Wed Feb 20, 2019 9:38 pm

Have you tried the PS option SaveForWeb? PS doesn't add image dimensions (no idea why) to all JPG's which can mess with browsers.

Post by **thecoalman** » Thu Feb 21, 2019 2:31 am

Streamer76 wrote: ↑Wed Feb 20, 2019 8:19 pm Tried to upload to this topic, same error here. I think its something to do with EXIF like said, when I edit that photo with f.e with Paint.net and save, it can be uploaded.

Are the photos from specific source before they get to PS? If so do the uploads fail for the source image?

If you post the image that is failing in a .zip file someone may be able to determine what is occurring.

Streamer76 · Post by **Streamer76** » Thu Feb 21, 2019 7:20 pm

thecoalman wrote: ↑Thu Feb 21, 2019 2:31 am
Streamer76 wrote: ↑Wed Feb 20, 2019 8:19 pm Tried to upload to this topic, same error here. I think its something to do with EXIF like said, when I edit that photo with f.e with Paint.net and save, it can be uploaded.
Are the photos from specific source before they get to PS? If so do the uploads fail for the source image?

If you post the image that is failing in a .zip file someone may be able to determine what is occurring.

Here is zip with two files that has problem https://drive.google.com/file/d/1_H0Bdp ... sp=sharing