Support Request Template
What version of phpBB are you using? phpBB 3.2.6
What is your board's URL? http://www.alice-in-wonderland.net/forum
Who do you host your board with? A2 Hosting
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? Yes
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.2.5
What MODs do you have installed? No answer given
What extensions do you have installed? No answer given
What styles do you currently have installed? Custom style
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I updated my board from 3.2.5 to 3.2.6, using the automated package. I changed the EN-language file manually because of modifications. Otherwise, I just uploaded the files as provided by the update package.
Please describe your problem. I received a complaint from a user that he cannot login anymore. He reset his password, but this did not help.
When investigating the problem, I noticed that I cannot login myself anymore either. I am still logged in to the forum in my current browser, but when I try to access the ACP and have to login for that, I get the error message "The submitted form was invalid. Try submitting again.". When I use an incognito window so that I am completely logged out and try to log in as a normal user, I get the same message.
I have checked my cookie settings and they look fine (cookie domain = .alice-in-wonderland.net).
I have no idea what is causing this problem. Please help.
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