Error message help

Get help with installation and running phpBB 3.2.x here. Please do not post bug reports, feature requests, or extension related questions here.
Post Reply
User avatar
Trekky
Registered User
Posts: 232
Joined: Fri Jul 24, 2009 10:16 am
Location: Wiltshire
Name: Lesley Reed
Contact:

Error message help

Post by Trekky » Wed May 15, 2019 3:16 pm

Hi everyone,
It has been a while since I have been on here and needed help but I got a message from someone who discovered my forum had gone skewy.

The web address is www.ukpouchies.co.uk
I can't remember what version is running but know it was updated in last 2 years (life has been hectic and forum hasn't been a priority)

However the image below will hopefully demonstrate what's happening...
Screenshot_20190515-110856_Samsung Internet.jpg
At this stage I don't even know how to get onto the forum to fix this.

Any advice would be welcomed

User avatar
Brf
Support Team Member
Support Team Member
Posts: 51726
Joined: Tue May 10, 2005 7:47 pm
Location: {postrow.POSTER_FROM}
Contact:

Re: Error message help

Post by Brf » Wed May 15, 2019 3:20 pm

Make sure you are specifying "mysqli", not "mysql" in your config.php

User avatar
Trekky
Registered User
Posts: 232
Joined: Fri Jul 24, 2009 10:16 am
Location: Wiltshire
Name: Lesley Reed
Contact:

Re: Error message help

Post by Trekky » Wed May 15, 2019 3:28 pm

Brf wrote:
Wed May 15, 2019 3:20 pm
Make sure you are specifying "mysqli", not "mysql" in your config.php
I will have to check later when I have access to my laptop.
I am not sure how this has happened as it was working fine a few weeks ago when I looked in on it.

User avatar
Brf
Support Team Member
Support Team Member
Posts: 51726
Joined: Tue May 10, 2005 7:47 pm
Location: {postrow.POSTER_FROM}
Contact:

Re: Error message help

Post by Brf » Wed May 15, 2019 3:34 pm

Your host might have upgraded their PHP version. The newer versions do not support the older "mysql" plugin.

User avatar
Trekky
Registered User
Posts: 232
Joined: Fri Jul 24, 2009 10:16 am
Location: Wiltshire
Name: Lesley Reed
Contact:

Re: Error message help

Post by Trekky » Wed May 15, 2019 3:38 pm

Brf wrote:
Wed May 15, 2019 3:34 pm
Your host might have upgraded their PHP version. The newer versions do not support the older "mysql" plugin.
Ahh so does this mean I have lost the forum?

Code: Select all

<?php
// phpBB 3.0.x auto-generated configuration file
// Do not change anything in this file!
$dbms = 'mysql';
$dbhost = 'localhost';
$dbport = '';
$dbname = 'ukpouchies_co_u';
$dbuser = '***';
$dbpasswd = '***';
$table_prefix = 'phpbb_';
$acm_type = 'file';
$load_extensions = '';

@define('PHPBB_INSTALLED', true);
// @define('DEBUG', true);
// @define('DEBUG_EXTRA', true);
?>
This is the code from my config.php file is it this I change to 'mysqli'?
Last edited by KevC on Wed May 15, 2019 4:03 pm, edited 1 time in total.
Reason: password removed!

User avatar
Lumpy Burgertushie
Registered User
Posts: 66340
Joined: Mon May 02, 2005 3:11 am
Contact:

Re: Error message help

Post by Lumpy Burgertushie » Wed May 15, 2019 4:09 pm

no, you have not lost the board. the config.php file just can't connect to the database because of the out of date mysql in that file.,

change where it says mysql to mysqli

save, upload back to the server.
may have to refresh your browser and may have to purge the cache via the ftp if the board does not come back.

robert
I'm baaaaaccckkkk. still doing work on donation basis. PM your needs.

Premium phpBB 3.2 Styles by PlanetStyles.net

If a tree falls in the forest and nobody is there, does it make a sound?

User avatar
Trekky
Registered User
Posts: 232
Joined: Fri Jul 24, 2009 10:16 am
Location: Wiltshire
Name: Lesley Reed
Contact:

Re: Error message help

Post by Trekky » Wed May 15, 2019 9:25 pm

Lumpy Burgertushie wrote:
Wed May 15, 2019 4:09 pm
no, you have not lost the board. the config.php file just can't connect to the database because of the out of date mysql in that file.,

change where it says mysql to mysqli

save, upload back to the server.
may have to refresh your browser and may have to purge the cache via the ftp if the board does not come back.

robert
Fantastic! Thank you for this advice. I have the board back but there are some error messages at the top and when i login the board is replaced by a screen full of error message. I don't understand or know what is required to fix?
20190515_172439.jpg
Screenshot_20190515-172817_Samsung Internet.jpg

User avatar
</Solidjeuh>
Registered User
Posts: 1619
Joined: Tue Mar 29, 2016 3:45 am
Location: Aalst (Belgium)
Name: Andy Dm
Contact:

Re: Error message help

Post by </Solidjeuh> » Wed May 15, 2019 9:43 pm

That is an error from phpBB 3.2.0, and I see that you are using phpbb_version = 3.2.0. So updating your forum will fix that error.
Register a free account & Play!!
~~~ https://www.solidjeuh.be ~~~
Have a secret? --> https://www.tellyoursecrets.eu

User avatar
Trekky
Registered User
Posts: 232
Joined: Fri Jul 24, 2009 10:16 am
Location: Wiltshire
Name: Lesley Reed
Contact:

Re: Error message help

Post by Trekky » Wed May 15, 2019 9:46 pm

</Solidjeuh> wrote:
Wed May 15, 2019 9:43 pm
That is an error from phpBB 3.2.0, and I see that you are using phpbb_version = 3.2.0. So updating your forum will fix that error.
Ok I will get on this. Do I need to access the forum to update it? I ask as I still can't get to my admin panel

User avatar
</Solidjeuh>
Registered User
Posts: 1619
Joined: Tue Mar 29, 2016 3:45 am
Location: Aalst (Belgium)
Name: Andy Dm
Contact:

Re: Error message help

Post by </Solidjeuh> » Wed May 15, 2019 9:50 pm

Trekky wrote:
Wed May 15, 2019 9:46 pm
</Solidjeuh> wrote:
Wed May 15, 2019 9:43 pm
That is an error from phpBB 3.2.0, and I see that you are using phpbb_version = 3.2.0. So updating your forum will fix that error.
Ok I will get on this. Do I need to access the forum to update it? I ask as I still can't get to my admin panel
Are you logged in with your founder account? Then that's not a problem. When updating you just need to visit http://ukpouchies.co.uk/forum/install/app.php/install. Normally you should be able to enter ACP after that. If not, clear the forum cache via FTP (Delete the production folder in /cache
Register a free account & Play!!
~~~ https://www.solidjeuh.be ~~~
Have a secret? --> https://www.tellyoursecrets.eu

User avatar
P_I
Registered User
Posts: 924
Joined: Tue Mar 01, 2011 8:35 pm
Location: Calgary
Contact:

Re: Error message help

Post by P_I » Thu May 16, 2019 1:36 pm

Trekky wrote:
Wed May 15, 2019 9:46 pm
</Solidjeuh> wrote:
Wed May 15, 2019 9:43 pm
That is an error from phpBB 3.2.0, and I see that you are using phpbb_version = 3.2.0. So updating your forum will fix that error.
Ok I will get on this. Do I need to access the forum to update it? I ask as I still can't get to my admin panel
You just need to follow Knowledge Base - Updating 3.2.x to update your forum.
Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams

Post Reply

Return to “[3.2.x] Support Forum”