Support Request Template
What version of phpBB are you using? phpBB 3.2.7
What is your board's URL? http://phcampbell.info
Who do you host your board with? GoDaddy
How did you install your board? I used a tool provided by my host
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.0-B1
What styles do you currently have installed? Prosilver,Black-Silver
What language(s) is your board currently using? British English
Which database type/version are you using? I Don't Know
What is your level of experience? Please select your answer
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Updated the board from 3.2.5 to 3.2.7 using the Auto-update version.
Please describe your problem. I changed the original vendor file to .vendor and then uploaded both the install and vendor files, plus what else was needed per the instructions. Initially, multiple errors were discovered in ProSilver, despite it being the vanilla install. I downloaded the files that needed to be changed and uploaded them as per instructions. That didn't seem to do anything, since the issues still showed up. I deleted Prosilver, and the issues STILL showed up. I went ahead with the installation, since I knew it would reinstall Prosilver.
The update appeared to install successfully, and I had no errors. The ACP showed the correct (new) version. I checked the board information and noticed that all the board information (with respect to title, URL, etc.) was missing, and I re-entered all of that. The rest of the information was correct.
I then renamed the install folder to .install as I always do (the previous .install folder was deleted before beginning) and tried to go to the board index.
I got absolutely nothing showing up. No images, no text, just a blank white page. I lost access to the ACP as well, and only have FTP access to anything at the site.
My SSL certs had expired the day before, so thinking that may be the issue, I renewed them. That wasn't the issue. I am now reinstalling the entire thing from scratch, having saved my .config files and other relevant files and will see if that works.
The most notable thing about the update is that I keep getting "file exists" notices, but the file didn't exist before I started the update, which tells me it's trying to install the same file TWICE to the same directory. My default is to update if the source file is newer. I've never seen that message in previous phpBB version updates.
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