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Incomplete account creation

Posted: Wed May 22, 2019 6:24 am
by v12mike
I have noticed that someone has attempted to create a new account on our forum, but the created accounts (he tried twice) are incomplete. The accounts have no group memberships at all, and the profile fields that are mandatory on our forum are blank.

I have subsequently tested the registration process, and it will not proceed without the mandatory profile fields being filled in.

Has anyone seen a similar issue or got a plausible explanation for this?

We are running phpBB3.2.7.
There was a server reboot about 12 hours before this issue occurred, but everything else seems normal.

Re: Incomplete account creation

Posted: Wed May 22, 2019 7:37 am
by david63
v12mike wrote:
Wed May 22, 2019 6:24 am
got a plausible explanation for this?
Possibly an auto registration bot script

Re: Incomplete account creation

Posted: Wed May 22, 2019 8:09 am
by v12mike
david63 wrote:
Wed May 22, 2019 7:37 am
v12mike wrote:
Wed May 22, 2019 6:24 am
got a plausible explanation for this?
Possibly an auto registration bot script
I can't rule that out, but the IP address and email addresses were plausible, and it does not explain how the registration was accepted with mandatory profile fields blank, and how the created accounts were not members of the "Registered users" or "Newly registered users" groups.

Re: Incomplete account creation

Posted: Wed May 22, 2019 8:34 pm
by janus_zonstraal
Do you have tapatalk installed?

Re: Incomplete account creation

Posted: Thu May 23, 2019 5:26 am
by v12mike
janus_zonstraal wrote:
Wed May 22, 2019 8:34 pm
Do you have tapatalk installed?
Good question, but no, Tapatalk is not installed, The extensions that are installed are:

Code: Select all

Contact Admin	1.1.10
Custom Registration Agreement	1.0.0
External Links Open in New Window	1.0.6
Google Search & Site Verification	3.2.3
Image Redirect	2.0.0-rc1	Details
PayPal Donation Extension	2.0.1
phpBB 3.2 Post Love	2.0.0-a2
Post Bookmarks	1.0.1
Privacy policy	2.1.0-rc6
Quote Attachments Img in Posts	1.0.0-b3
Symbols	1.0.2-b1
Topic Preview	2.3.1
XML Sitemap	0.1.4

Re: Incomplete account creation

Posted: Fri May 31, 2019 8:50 pm
by v12mike
To tidy this topic up, we subsequently had a total database failre on our VPS. It turned out that our hosting company installed a security patch on the VPS host which caused disk corruption on the client VPS. Since repairing the file system and reloading the database, we have had not other issues, so I think that this was just an artefact of the disk corruption.