Banned Message not showing

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Green007
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Banned Message not showing

Post by Green007 » Fri Jun 21, 2019 4:23 pm

Not sure if anybody can help, once a user is banned it dot not appear to show them the message witrh a reason and time schedule when they try and log in

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Mick
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Re: Banned Message not showing

Post by Mick » Sat Jun 22, 2019 8:49 am

How did you ban the user?
"The more connected we get the more alone we become" - Kyle Broflovski

Green007
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Posts: 3
Joined: Fri Jun 21, 2019 3:43 pm

Re: Banned Message not showing

Post by Green007 » Sat Jun 22, 2019 11:22 am

Through the "Moderator Control Panel" for a short term ban using the below fields

Length of ban:
Reason for ban:
Reason shown to the banned:

When the person tries to log-in they see "The submitted form was invalid. Try submitting again." not that they are banned or the reason.

Thanks

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Mick
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Re: Banned Message not showing

Post by Mick » Sat Jun 22, 2019 12:13 pm

I’ve just tried this on a live test board running 3.2.7 and can confirm the same is happening on that board too.

There’s already a ticket in the bug tracker https://tracker.phpbb.com/browse/PHPBB3-16066

You could add your ¢2 to that report if you wish.
"The more connected we get the more alone we become" - Kyle Broflovski

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P_I
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Re: Banned Message not showing

Post by P_I » Sat Jun 22, 2019 12:18 pm

See viewtopic.php?f=556&t=2512406. Reported already in Tracker.
Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams

Green007
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Posts: 3
Joined: Fri Jun 21, 2019 3:43 pm

Re: Banned Message not showing

Post by Green007 » Sat Jun 22, 2019 1:47 pm

Many thanks for the links, I have fixed the problem using the temp fix by setting the ACP->Security settings->Tie forms to guest sessions to No.

Now members who are banned will know they are, why and for how long.

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