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BeBop · Post by **BeBop** » Mon Jun 24, 2019 4:53 pm

NormNM wrote: ↑Mon Jun 24, 2019 3:23 pm Hi

I see we have two threads about this, I just jumped on the first one I saw.

Ps BeBop I bet I am older

NormNM we're 70 and 80, Waldorf and Statler.

Kind Regards BeBop

NormNM · Post by **NormNM** » Mon Jun 24, 2019 5:16 pm

BeBop wrote: ↑Mon Jun 24, 2019 4:50 pm
Yes NormNM AND THANK YOU FOR YOUR RESPONSE we have raised a trouble ticket and escalated it after having a banal (really no idea) reply from a support person named Drax on Saturday following submission in the wee hours of Saturday morning the problem manifested itself late Friday night.

Regards BeBop

Agree, my first response was similar. They never mention that they know about other users having problems, also there will be more than us two.

PS I'm a very young 67