3Di wrote: ↑
Thu Aug 29, 2019 10:52 pm
Yeah, I recall I suggested to delete cookies it was the way to go, time ago. Now works I see.
You must have missed the first part of that message.
We're deleting them in a scenario where they shouldn't have to be deleted. We're deleting them because we don't know what bug or what behavior is making it so that phpBB is unable to maintain the session ID successfully in a situation where it should have been able to do this.
So it is indeed "what to do" for the user who cannot get into their site, in order to hurdle the behavior in the near-term. But only in absence and in want of being able to debug, identify and resolve the true underlying problem here. Since this has become a very frequent support issue for phpBB ever since form validation was added to the login form.
Presumably this issue "has existed all along", but there were fewer cases where "a form to be submitted by a logged out user" was being validated. Now its happening all the time because the login form is being validated, and so we need to find and solve the actual problem. Yes, I had seen your response
, but it hadn't even attempted to acknowledge any of these points that were being raised in that discussion.