helvelin wrote: ↑
Tue Oct 08, 2019 6:36 pm
Hi i have tried the update via Softaculous but the the status bar stays at 95% while checking submitted data.
If it's been working for you, that's great. But indeed, if it's stuck during Softaculous installation/update processing, the place to start is with your hosting support. They're the ones who are paying Softaculous for the service of providing that installer, and should have access to the support needed in order to determine what's wrong.
To bypass that question entirely and use the installation support here in phpbb.com/community instead, you would have to download and install phpBB yourself; using the files and instructions from phpbb.com, instead of using Softaculous.