Hi, i'll share my support template:
Support Request Template
What version of phpBB are you using?
What is your board's URL? www.animalcrossingportal.com/forums
Who do you host your board with?
How did you install your board?
I used the download package from phpBB.com
What is the most recent action performed on your board?
Update from a previous version of phpBB3
Is registration required to reproduce this issue?
Do you have any MODs installed?
Do you have any extensions installed?
What version of phpBB3 did you update from?
What extensions do you have installed?
Planet Styles (for custom theme)
BB3 Mobi Style
What styles do you currently have installed?
Milk V2 Theme
What language(s) is your board currently using?
Which database type/version are you using?
I Don't Know
What is your level of experience?
New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
Followed this guide to update: https://www.phpbb.com/support/docs/en/3 ... ating-32x/
Please describe your problem.
I was following the guide to update to the latest version of phpbb, got to this step:
And it comes up with an unable to find website error.
On the forum itself it's saying "Please delete, move or rename the install directory before you use your board. If this directory is still present, only the Administration Control Panel (ACP) will be accessible."
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