Error on updating PHPBB

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Remnt
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Error on updating PHPBB

Post by Remnt » Wed Oct 09, 2019 3:52 pm

Hi, i'll share my support template:

Support Request Template
What version of phpBB are you using? phpBB 3.2.8
What is your board's URL? www.animalcrossingportal.com/forums
Who do you host your board with? Krystal Hosting
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.0-B1
What extensions do you have installed? Planet Styles (for custom theme)
Simple Spoiler
BB3 Mobi Style
Dmzx
s9e
What styles do you currently have installed? Milk V2 Theme
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Followed this guide to update: https://www.phpbb.com/support/docs/en/3 ... ating-32x/
Please describe your problem. I was following the guide to update to the latest version of phpbb, got to this step:

http://www.example.com/yourforum/install (https://www.animalcrossingportal.com/forums/install)

And it comes up with an unable to find website error.

On the forum itself it's saying "Please delete, move or rename the install directory before you use your board. If this directory is still present, only the Administration Control Panel (ACP) will be accessible."
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KevC
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Re: Error on updating PHPBB

Post by KevC » Wed Oct 09, 2019 3:54 pm

I see this message
You are running an unsupported PHP version. Please upgrade to PHP equal to or greater than 5.4.7 but less than 7.3-dev in order to install or update to phpBB 3.2
If you correct that it should proceed.
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Remnt
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Re: Error on updating PHPBB

Post by Remnt » Wed Oct 09, 2019 3:59 pm

Ah yea, I just noticed I was typing in the url incorrectly. I also had my phpversion set to 7.3 in my hosting cpanel, i've rolled this back to 7.2 and it's progressing now.

I'm at the database update part, and it says:

"No valid update directory was found, please make sure you uploaded the relevant files."

Should I be concerned about this or go ahead and update? I've followed that guide to the letter.
Last edited by Remnt on Wed Oct 09, 2019 4:05 pm, edited 2 times in total.

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KevC
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Re: Error on updating PHPBB

Post by KevC » Wed Oct 09, 2019 4:05 pm

Pretty sure you can just carry on.
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Remnt
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Re: Error on updating PHPBB

Post by Remnt » Wed Oct 09, 2019 4:05 pm

Edit: Found this: viewtopic.php?f=556&t=2398741&hilit=val ... +directory

Seems it's all worked perfectly. Great updating guide by the way, straight forward and simple.

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stevemaury
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Re: Error on updating PHPBB

Post by stevemaury » Wed Oct 09, 2019 5:32 pm

Remnt wrote:
Wed Oct 09, 2019 4:05 pm
Great updating guide by the way, straight forward and simple.
It's almost art, isn't it? :)
For REALLY good and VERY inexpensive hosting CLICK HERE

I can stop all your spam. I can upgrade or update your Board. PM or email me. (Paid support)

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