New member problem

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njohn
Registered User
Posts: 3
Joined: Mon Nov 04, 2019 3:26 am

New member problem

Post by njohn » Fri Nov 08, 2019 1:46 am

Got an email from prospective member who could not get the verification done. I couldn't get the add member mod to install so I registered for her online.
When she tried to log in she got
"Unfortunately, I received the following messages in RED:

"user name is already in use"
"the entered email address is already in use"
"the confirmation code you entered was incorrect" (I didn't enter a
confirmation code during this exercise)"

What to do??

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thecoalman
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Joined: Wed Dec 22, 2004 3:52 am
Location: Pennsylvania, U.S.A.
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Re: New member problem

Post by thecoalman » Fri Nov 08, 2019 12:07 pm

If you registered the account for her then she is trying to register it again instead of logging in.
“Results! Why, man, I have gotten a lot of results! I have found several thousand things that won’t work.”

Attributed - Thomas Edison

njohn
Registered User
Posts: 3
Joined: Mon Nov 04, 2019 3:26 am

Re: New member problem

Post by njohn » Fri Nov 08, 2019 7:29 pm

Thank you, I thought that might be the problem

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