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Exclusive
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Auto Logout

Post by Exclusive » Sun Dec 01, 2019 6:16 am

I don't know what is wrong with my board, every time I/users have to keep logging in over and over, e.g in 1 hour I must have logged in like 5-8-10 times and this mostly happen on desktop, I haven't checked that of mobile. I need help, please.
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janus_zonstraal
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Re: Auto Logout

Post by janus_zonstraal » Sun Dec 01, 2019 7:31 am

After 435 post you know that we can't do anything without a link to your board.
Sorry! My English is bat ;) !!!

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Re: Auto Logout

Post by david63 » Sun Dec 01, 2019 8:46 am

99% of the time that is caused by incorrect cookie setting which a quick search of this board would have highlighted.
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Re: Auto Logout

Post by Exclusive » Sun Dec 01, 2019 9:35 am

janus_zonstraal wrote:
Sun Dec 01, 2019 7:31 am
After 435 post you know that we can't do anything without a link to your board.
Maybe you were outside minded to notice the link in my signature.
Last edited by Exclusive on Sun Dec 01, 2019 9:38 am, edited 1 time in total.
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Re: Auto Logout

Post by Exclusive » Sun Dec 01, 2019 9:37 am

david63 wrote:
Sun Dec 01, 2019 8:46 am
99% of the time that is caused by incorrect cookie setting which a quick search of this board would have highlighted.
I have done everything possible, but no luck!
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Re: Auto Logout

Post by sakm » Sun Dec 01, 2019 10:55 am

Some of my members have also been experiencing login problems

see post here viewtopic.php?f=556&t=2530841

Normally it is a cookie issue but I had just moved over to cloudflare too but removing cloudflare has made no difference at all! I have been working with my members to resolve this but for some its just not working!

I also found this topic and wondered if it was related?
viewtopic.php?f=6&t=2488276

Could there be a bug somewhere thats only affecting a few members?

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Re: Auto Logout

Post by Exclusive » Sun Dec 01, 2019 11:34 am

I don't think this is a Cloudflare issue or Cache issue. I have enabled Siteground's cache together with that of Cloudflare. I discovered it only happens on Desktop when I log in using Mobile, everything works fine
Last edited by Mick on Sun Dec 01, 2019 11:54 am, edited 1 time in total.
Reason: Removed unnecessary full quoting.

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Re: Auto Logout

Post by Mick » Sun Dec 01, 2019 11:52 am

Is this just you or everybody, did you try clicking the ‘delete cookies’ link at the bottom of the page?
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janus_zonstraal
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Re: Auto Logout

Post by janus_zonstraal » Sun Dec 01, 2019 12:15 pm

I discovered it only happens on Desktop
What browser and did you try private mode?
Sorry! My English is bat ;) !!!

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Re: Auto Logout

Post by Exclusive » Sun Dec 01, 2019 12:18 pm

Mick wrote:
Sun Dec 01, 2019 11:52 am
Is this just you or everybody, did you try clicking the ‘delete cookies’ link at the bottom of the page?
I don't think It's only me cause I have tried other accounts but still the same.
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Re: Auto Logout

Post by Mick » Sun Dec 01, 2019 1:36 pm

Other accounts using the same machine, browser and ISP? You need other users to check it as well ‘cos if it’s just you then it’s a bit of a goose chase.
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Re: Auto Logout

Post by Exclusive » Sun Dec 01, 2019 1:39 pm

Mick wrote:
Sun Dec 01, 2019 1:36 pm
Other accounts using the same machine, browser and ISP? You need other users to check it as well ‘cos if it’s just you then it’s a bit of a goose chase.
Why then is it stable on mobile but on desktop, I would have logged in 10-20/hr by reloading or viewing one topic to another.
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John connor
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Re: Auto Logout

Post by John connor » Sun Dec 01, 2019 2:40 pm

I don't have this behavior to speak of. On this board or two of mine.

Try with portable FF and Chrome. Let me know what happens.

https://portableapps.com/apps/internet/firefox_portable


https://portableapps.com/apps/internet/ ... e_portable

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Re: Auto Logout

Post by John connor » Sun Dec 01, 2019 2:51 pm

What browser are you using on the desktop?

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Re: Auto Logout

Post by Exclusive » Sun Dec 01, 2019 7:23 pm

John connor wrote:
Sun Dec 01, 2019 2:51 pm
What browser are you using on the desktop?
Chrome and Firefox
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