severe Cookie problem leading to not being able to login problem

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apollodriver
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severe Cookie problem leading to not being able to login problem

Post by apollodriver »

good day dear all


this thread is inspired by this one: viewtopic.php?f=556&t=2455431&p=15500416#p15500416



see the
Image


this is very interesting - i runned into exactly this issues: on the page https://www.wp-forum.net/

i am running php version 7.2.4 and i have installed phpBB Version 3.3.0

i have installed the privacy_plugin - written by David 1963 ( Wood ): well i have encountered very very strange behavior:
cf: viewtopic.php?f=456&t=2464776

update : this is funny and curious - at the moment i have really difficulties in logging me into the page...in other words: after setting the cookie-settings to on - and after setting the privacy to on - i have the annoying errors that is shown and described below in the picture - - and yes - i do not see the login form where i can log me into thepage


full story: full story: [/b] well Tamara_ and stevemaury believe it or not: i got the annoying error with the privacypolicy - and i guess that the issue would / could have been rootet in the fact that i did not

i have not enabled the Enable the Cookie policy:

for more reporting and description of the issue - see above:
the user sometimes while login gets a blank page & www.mysite.net/privacypolicy

see the image:

<blockquote class="imgur-embed-pub" lang="en" data-id="a/D0DUZYj"><a href="//imgur.com/a/D0DUZYj"></a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>

see above:


is this thinkable!?
Enable the Cookie policy:
Enable/disable all user’s requirement to accept the use of cookies, under EU Cookie directive (2012), on this board.
for some /(test-) reasons i have disabled these option some days - and i guess that this may have triggered the issue.

do you think so?

Above all - i now have enabled all and now i will have a closer look at all - and will come back and report the findings

update: after doing so i have the following errror: the page shows som annoying error -

it shows a text like this:
Thisboardusescookiestogiveyouthebestandmostrelevantexperience.Inordertousethisboarditmeansthatyouneedacceptthispolicy.brYoucanfindoutmoreaboutthecookiesusedonthisboardbyclickingthePolicieslinkatthebottomofthepage.b
look at the page: https://www.wp-forum.net/privacypolicy or https://www.wp-forum.net/

i will try to add a image with the error here:

see the
Image


indeed: i never ever have encountered such an error. well this is allmost crazy.. isn t it.

we use php 7.2xy
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Elias
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Re: severe Cookie problem leading to not being able to login problem

Post by Elias »

Are you able to log into the ACP or not?
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david63
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Re: severe Cookie problem leading to not being able to login problem

Post by david63 »

Firstly this appears to be an extension problem which you have raised in the extension support topic with the last post saying (if I remember correctly) that you would report back.
apollodriver wrote:
Sun May 10, 2020 12:48 am
written by David 1963
Please do not assume that the "63" on my username refers to 1963 - it does not.

Posting links such as
apollodriver wrote:
Sun May 10, 2020 12:48 am
www.mysite.net/privacypolicy
are of no use to anybody - neither are links such as
which return "access denied" messages.

There appears to be some problem with your board with redirects and/or caching.

I would suggest that you disable and remove the Privacy Policy extension as it obviously is not compatible with your board
David
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Re: severe Cookie problem leading to not being able to login problem

Post by 3Di »

david63 wrote:
Sun May 10, 2020 8:20 am
Please do not assume that the "63" on my username refers to 1963 - it does not.
Oh, I always thought so. :P
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apollodriver
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Re: severe Cookie problem leading to not being able to login problem

Post by apollodriver »

hello dear Elias,
hello dear David63
dear 3DI

:D my posting with the number 100 :: great: i am glad o be part of this community. Even i am in trouble right now. :) :D



first of all: many thanks for the reply - for sharing your ideas, insights and thoughts.

Elias you wrote:
Are you able to log into the ACP or not?


no that is the problem - i cannot log into my ACP even worse: i cannot log in at all!
i do not see any login forms ;(


David63: you wrote:
There appears to be some problem with your board with redirects and/or caching.
I would suggest that you disable and remove the Privacy Policy extension as it obviously is not compatible with your board


well i can try to do so - but there the question from above arises:
- i have a severe problem - i cannot log into my ACP even worse: i cannot log in at all!
- btw: what does that mean
"the Privacy Policy extension as it obviously is not compatible with your board


hmm : at the moment i muse bout the idea that your Plugin is not compatible with my board: i run a 3.3 and i guess that hundreds or thousands
of phpBB-user around the globe run your extension. With no issues. so why only my board does have issues.


As said above - AFAIK i have no controll over my board - since in cannot log in - and i cannot log into the ACP and therefore i am not able to see any configuration-tings - so at the moment i am kocked out - and i wonder how to proceed?


Any ideas - what to do next - go get back controll - and to be able to log into the board again !?

look forward to hear from you again
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Elias
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Re: severe Cookie problem leading to not being able to login problem

Post by Elias »

Do you have phpmyadmin access?

Try this way:
viewtopic.php?p=14415361#p14415361
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Re: severe Cookie problem leading to not being able to login problem

Post by david63 »

Elias wrote:
Sun May 10, 2020 8:24 pm
Do you have phpmyadmin access?

Try this way:
viewtopic.php?p=14415361#p14415361
Or better still Knowledge Base - Disabling all extensions at once
David
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apollodriver
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Re: severe Cookie problem leading to not being able to login problem

Post by apollodriver »

hello dear Elias hello dear David :D

update: it worked - after doing all Elias suggested i have finally managed to get back to the ACP: - Thanks alot for this great hint.
Question: well the privacyplugin is not visible in the ACP - but well - afaik i did not understand why i run into all these issues.


isnt it the time to debug the issues and the things that i have eincoutered - so the question is : shouldn ´t i acitvate the privacy-plugin now and have a closer look for the bugs & things here.


love to hear from you

regards
ApolloDriver ;) :D :)


here the full story:

first of all - many thanks for your replies. I like the idea that you suggest Elias since it is a more smooth ways than to disable all the extensions.
i like this method - since it allows me to access te ACP - (hopefully)


Elias wrote:
Sun May 10, 2020 8:24 pm
Do you have phpmyadmin access?

Try this way:
viewtopic.php?p=14415361#p14415361
viewtopic.php?p=14415361#p14415361
Ofcourse while you can't get into the ACP you need (in case) to do it manually with phpmyadmin or a similar tool, let's see how... (also if I am writing on the fly and it could be possible I am missing something, too busy now..)

In phpmyadmin go to the DB related to the Board you are having issues with.
Look and find the table: phpbb_ext ..
(note: the table prefix phpbb_ could be different on your DB)
Locate the extension in object (the one you want to manually disable) and ..
.. change its ext_axtive value to 0 (zero).

Then go to the FTP and delete the content of your_forum_root/cache's folder..
.. except the files index.htm and .htaccess.
i guess that this is thr right table - the one i am looking for:

Table phpbb_ext in database that is called (in my case) wp-forum

here i have the following data:

Code: Select all

ext_name	ext_active	ext_state
  	david63/privacypolicy	1	b:0;
  	phpbb/viglink	1	b:0;
question: am i on the rigth path to execute the disabling process of the privacy_plugin!?


look forward to hear from you

reagards
your apolloDriver ;)
Last edited by apollodriver on Mon May 11, 2020 10:29 pm, edited 1 time in total.
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Elias
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Re: severe Cookie problem leading to not being able to login problem

Post by Elias »

Once you go into your DB using phpmyadmin, search for the table phpbb_ext
(the phpBB_ par could be different for you).

Once you click on it, you will see something like this:
david63/privacypolicy
and all your installed extensions

Click on edit and set the "ext_active tinyint(1) unsigned" to 0 (zero)
Click go.

Delete everything in your cache folder except for index.htm and .htaccess

Your extension should be now disabled.
Just tested all this and it works.

Thanks
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Lumpy Burgertushie
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Re: severe Cookie problem leading to not being able to login problem

Post by Lumpy Burgertushie »

and don't reinstall that extension.

you have been installing that extension every time you redo the board and it breaks every time.

you don't need that extension. you act like it is a requirement or something.

leave that extension alone until you get your board all working again.


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apollodriver
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Re: severe Cookie problem leading to not being able to login problem

Post by apollodriver »

hello dear Elias hello dear Lumpy,


many many thanks - your very supportive.

i did all as cescribed and it worked :D

update: it worked - after doing all Elias suggested i have finally managed to get back to the ACP: - Thanks alot for this great hint.
Question: Lumpy you said that i schould not install this plugin again

well the privacyplugin is now not visible in the ACP - but well - afaik i did not understand why i run into all these issues.
And besides this: the nice texts for Privacy and so on - those that i have put into the plugin - they are stored there.

At the moment i have only the basic-texts of

- privacy
- and terms of usage ...

above all: do you think that i can live with the standard options - or do i need the plugins of David63 as a digital livesaver - right now in such rough times with the GDPR-hell that is all around us.+

by the way: there is another plugin in the field of privacy: see here

https://tas2580.net/downloads/
https://tas2580.net/downloads/phpbb-privacyprotection/

but wait - afaink this is only in German language - i need to have a plugin that provides privacy support in the international field ....

Love to hear from you

regards
ApolloDriver ;) :D :)
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