I'm locked out of my forum, can I get some help please?

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stargirl8605
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Joined: Thu Feb 13, 2020 4:27 pm

I'm locked out of my forum, can I get some help please?

Post by stargirl8605 »

Last week, I accidentally locked myself out of my forum. Just before that, I changed some security settings, but I'm not sure what exactly I changed. Now, whenever I try to log into my forum, I get the following message: The submitted form was invalid. Try submitting again. I can't log into my forum. I'm completely locked out. Can someone help me with this issue please?
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2600
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Re: I'm locked out of my forum, can I get some help please?

Post by 2600 »

I've read this issue can be resolved by clearing your cache. Go into you FTP directory and in the cache folder just delete the production folder. Now clear your browser cache and if you use a reverse proxy like CloudFlare, dump its cache as well.
Morpheus: Unfortunately, no one can be told what The Matrix is. You'll have to see it for yourself.
Hack me.
Consider a canary token.
The nature of my chosen username
:ugeek:
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janus_zonstraal
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Re: I'm locked out of my forum, can I get some help please?

Post by janus_zonstraal »

You have to clear your browser cache, or use a other browser or private mode.
Sorry! My English is bat ;) !!!
stargirl8605
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Joined: Thu Feb 13, 2020 4:27 pm

Re: I'm locked out of my forum, can I get some help please?

Post by stargirl8605 »

Ok, I cleared my browser cache and attempted a log in. No luck.
Tried Incognito mode and attempted a log in. No luck.
Tried using another browser and attempted a log in. No luck.

I'm still locked out.
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2600
I've Been Banned!
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Joined: Fri Nov 14, 2014 5:14 pm
Location: Area-51

Re: I'm locked out of my forum, can I get some help please?

Post by 2600 »

And unsubscribes...
Morpheus: Unfortunately, no one can be told what The Matrix is. You'll have to see it for yourself.
Hack me.
Consider a canary token.
The nature of my chosen username
:ugeek:
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janus_zonstraal
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Joined: Sat Aug 30, 2014 1:30 pm

Re: I'm locked out of my forum, can I get some help please?

Post by janus_zonstraal »

try "I forgot password" button.
Sorry! My English is bat ;) !!!
stargirl8605
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Posts: 4
Joined: Thu Feb 13, 2020 4:27 pm

Re: I'm locked out of my forum, can I get some help please?

Post by stargirl8605 »

Ok. I just tried that, but unfortunately I got the same 'The submitted form was invalid. Try submitting again.' Then I made sure to double check my email for spelling errors. I submitted again and got the same thing. No luck.
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Mick
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Re: I'm locked out of my forum, can I get some help please?

Post by Mick »

Please fill out the Support Request Template and post it back here to enable us to assist you better.
"The more connected we get the more alone we become" - Kyle Broflovski©
stargirl8605
Registered User
Posts: 4
Joined: Thu Feb 13, 2020 4:27 pm

Re: I'm locked out of my forum, can I get some help please?

Post by stargirl8605 »

Support Request Template
What version of phpBB are you using? phpBB 3.2.8
What is your board's URL? https://ladyarluna.net/mycreativecorner/
Who do you host your board with? myself
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What extensions do you have installed? Recent Topics, board announcements, mediaembed, pages, viglink, and ajax chat
What styles do you currently have installed? acidtech, black, black_darkblue, black_green, black,green2, prosilver, quantum codex, x-creamy, x-creamy-wider
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue? Masak
What password can be used to view this issue? darklady8605
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I was making changes in the Security Settings in the ACP. I think I changed the Session IP validation to either None or All. I think I also changed the Maximum number of login attempts per username and changed the maximum number of login attempts per IP address. I remember lowering both of those. (I searched the internet for images of the phpbb ACP when trying to answer this question. Once I found those I started to remember what I think I did just before this problem.)
Please describe your problem. I can't log onto my forum. Each attempt brings up the message: The submitted form was invalid. Try submitting again.
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