User Prompt?

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dmarch
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Joined: Mon Dec 22, 2008 10:01 pm

User Prompt?

Post by dmarch »

Hi All,

I run a software support forum that requires users to include log files when creating a new post, but invariably they never do. Is there any way of configuring a reminder prompt to popup when creating a new post?

Thank you
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warmweer
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Location: Van Allen Bel ... gium

Re: User Prompt?

Post by warmweer »

dmarch wrote:
Wed Jan 13, 2021 2:29 pm
I run a software support forum that requires users to include log files when creating a new post, but invariably they never do.
What does including log files (as a user) entail?
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.
dmarch
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Posts: 23
Joined: Mon Dec 22, 2008 10:01 pm

Re: User Prompt?

Post by dmarch »

They simply have to zip and attach a log file to the post. I'm not looking to automate that in anyway, just wanted to remind them they need to do it
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warmweer
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Re: User Prompt?

Post by warmweer »

You could use a forum description, or better even forum rules (displayed on every page of the forum).
There is no way to enforce adding an attachment to a post without some custom coding or an extension. Also you require a zipfile but the contents of than can only be verified after the fact.
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.
dmarch
Registered User
Posts: 23
Joined: Mon Dec 22, 2008 10:01 pm

Re: User Prompt?

Post by dmarch »

Thank you for your replies.

Where do I access Forum Rules?
dmarch
Registered User
Posts: 23
Joined: Mon Dec 22, 2008 10:01 pm

Re: User Prompt?

Post by dmarch »

Found it!

Thanks again
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