Quoted user info/time not showing up

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cassieve
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Quoted user info/time not showing up

Post by cassieve » Mon Jul 16, 2018 6:45 pm

Hello,

I don't know if this is the right section to post this question or if I'm even allowed to do it here since it's probably a theme related issue (?) but I was wondering if anyone could please help me out with this: whenever a user quotes others posts the info related to the quoted username and the time the message was posted does not show up. (example: https://i.imgur.com/5kyPcv7.png )

Thanks in advance for your time!!

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KevC
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Re: Quoted user info/time not showing up

Post by KevC » Mon Jul 16, 2018 6:53 pm

cassieve wrote:
Mon Jul 16, 2018 6:45 pm
since it's probably a theme related issue (?)
There's an easy way to find out.
See if it happens in the default prosilver style. If it does, there's your answer and you should ask the author. It may well be that they left out that bit of code for styling reasons.
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Re: Quoted user info/time not showing up

Post by canonknipser » Mon Jul 16, 2018 6:56 pm

Maybe a problem with your style, did you check with prosilver? Did you check the post source (Press the "edit"-pencil) if the necessary variables are set. The quote BBCode should look like [quote=cassieve post_id=15053336 time=1531766742 user_id=1811331] ...
But you can also use the "Old" form [quote=cassieve] giving no extra information

Edit: Kev was faster ...
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cassieve
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Re: Quoted user info/time not showing up

Post by cassieve » Sat Jul 21, 2018 11:05 pm

KevC wrote:
Mon Jul 16, 2018 6:53 pm
cassieve wrote:
Mon Jul 16, 2018 6:45 pm
since it's probably a theme related issue (?)
There's an easy way to find out.
See if it happens in the default prosilver style. If it does, there's your answer and you should ask the author. It may well be that they left out that bit of code for styling reasons.
canonknipser wrote:
Mon Jul 16, 2018 6:56 pm
Maybe a problem with your style, did you check with prosilver? Did you check the post source (Press the "edit"-pencil) if the necessary variables are set. The quote BBCode should look like [quote=cassieve post_id=15053336 time=1531766742 user_id=1811331] ...
But you can also use the "Old" form [quote=cassieve] giving no extra information

Edit: Kev was faster ...
Thanks for your replies! I checked and it does work on prosilver, guess I should try asking the author then :/ does anyone know if there isn't a generic file with specific code for that section of the forum (the quotes) that I can replace (maybe from the prosilver theme?) to make sure the quote info appears again though? Thx again

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</Solidjeuh>
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Re: Quoted user info/time not showing up

Post by </Solidjeuh> » Sat Jul 21, 2018 11:07 pm

Is your style updated to the phpBB version you use? If I remember correctly there where some css changes for the quote function ..

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Re: Quoted user info/time not showing up

Post by cassieve » Sat Jul 21, 2018 11:20 pm

Froddelaar wrote:
Sat Jul 21, 2018 11:07 pm
Is your style updated to the phpBB version you use? If I remember correctly there where some css changes for the quote function ..
Not sure, I think I upgraded when the 3.2 version of the theme came out . Is there any specific file for this quote info that I can replace manually or something to see if it fixes the issue? Thanks!

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Lumpy Burgertushie
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Re: Quoted user info/time not showing up

Post by Lumpy Burgertushie » Sun Jul 22, 2018 12:58 am

maybe, but you still need to ask wherever you got the style from.

what style is it?
how abouty a link to your board so we can see what is going on to be able to help you better.


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cassieve
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Re: Quoted user info/time not showing up

Post by cassieve » Sun Jul 22, 2018 2:02 am

Lumpy Burgertushie wrote:
Sun Jul 22, 2018 12:58 am
maybe, but you still need to ask wherever you got the style from.

what style is it?
how abouty a link to your board so we can see what is going on to be able to help you better.


robert
I'll ask since the theme (Eles) included support, thanks! My board requires login but I can disable that if it could help solve the issue? it looks like this: https://i.imgur.com/cmuWXf9.png however while you're posting it shows the right info as stated like [quote=cassieve post_id=15053336 time=1531766742 user_id=1811331] per example.

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Lumpy Burgertushie
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Re: Quoted user info/time not showing up

Post by Lumpy Burgertushie » Sun Jul 22, 2018 2:15 am

a link to the board please, not a link to an image of a post.

we don't need to login, just see the board.


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</Solidjeuh>
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Re: Quoted user info/time not showing up

Post by </Solidjeuh> » Tue Jul 24, 2018 3:15 pm

I searched for the "Eles" style, and looked at the demo forum. It seems the style is for phpBB 3.2.0
But I can be wrong, it's a "payed" style, phpBB forum don't support that. You will need to ask support where you bought the style.

Code: Select all

style_version = 2.2.2
phpbb_version = 3.2.0
http://bbthemr.com/eles/styles/eles/style.cfg

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Mannix_
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Re: Quoted user info/time not showing up

Post by Mannix_ » Tue Jul 24, 2018 4:53 pm

cassieve wrote:
Mon Jul 16, 2018 6:45 pm
whenever a user quotes others posts the info related to the quoted username and the time the message was posted does not show up. (example: https://i.imgur.com/5kyPcv7.png )
what happens if you try and select/highlight the info that is supose to be there ? Maybe the author of the style hid it intentionally.
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Re: Quoted user info/time not showing up

Post by cassieve » Tue Jul 24, 2018 9:57 pm

Thanks everyone for the replies! I asked the theme developer again somewhere else but so far no response and the most recent support questions haven't been replied in quite a bit :/
Mannix_ wrote:
Tue Jul 24, 2018 4:53 pm
cassieve wrote:
Mon Jul 16, 2018 6:45 pm
whenever a user quotes others posts the info related to the quoted username and the time the message was posted does not show up. (example: https://i.imgur.com/5kyPcv7.png )
what happens if you try and select/highlight the info that is supose to be there ? Maybe the author of the style hid it intentionally.
I believe there's nothing there just the actual content of the quoted post. And on the demo board posted by @Froddelaar above the quote shows up like this: https://i.imgur.com/Sdi9ziY.png
(so while there's still no mention of the date/time it does show the username of the user being quoted)
Last edited by cassieve on Tue Jul 24, 2018 11:19 pm, edited 1 time in total.

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</Solidjeuh>
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Re: Quoted user info/time not showing up

Post by </Solidjeuh> » Tue Jul 24, 2018 11:01 pm

Lumpy Burgertushie wrote:
Sun Jul 22, 2018 2:15 am
a link to the board please, not a link to an image of a post.
we don't need to login, just see the board.
We need to see it before we can help. So a link would be great.

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Dan Stylez
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Re: Quoted user info/time not showing up

Post by Dan Stylez » Tue Jul 24, 2018 11:28 pm

In the demo, the quote time is hidden when the screen is made smaller using responsive hide.

Have you had this problem since installing the style? or did it start after making any code edits?

Just as a test, if you use FireFox, on the topic page with the quote on,
  • Hover the mouse pointer over the quote block.
  • Click the right side mouse button and click "inspect element"
  • Then click "{ } style editor"
  • A little list of style sheets will load on the left side, click one.
  • At the bottom of the style sheet, paste the code below,

Code: Select all

.responsive-hide {
display: block !important;
color: red !important;
}
See if the time appears under the quote.
Last edited by Dan Stylez on Wed Jul 25, 2018 12:28 am, edited 1 time in total.

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Lumpy Burgertushie
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Re: Quoted user info/time not showing up

Post by Lumpy Burgertushie » Tue Jul 24, 2018 11:30 pm

or give us a link to see what is going on.

hello? hello? is this thing on?

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