I remember now a time when there was passion in this catorgorie. As for spending time on building your own community - plenty of love to go round - What's 5 minutes spent in here now and again ?
5 minutes that could have helped the grumpie old bugger in this thread to actually get his forum off the starting line . Think noth summed it up - Sad
United we conquer - divided we fall.
Cheers Darcie for your honesty and valid point of contacting a team leader if not happy.
Responses like in the link below from support give me the shi.s - yes maybe it should have been put in general but we are obviously not in Nazi Germany in 2014 - where is the love in that response ? Directed to keep emailing and PMing - most natural thing to do what the poster did - support ? There is no feeling of family here just cold and sterile - who wants to support a product with such an environment long term ?
"No punch without judy" look around plenty examples of users being grateful for the software and peoples time but the cold sterile robotic environment does not give users a feeling they are valued. Without users the project obviously comes to a close.
If support was so fantastic like support staff think, the hoards of spin off phpbb support sites would not even get traction - maybe immigrating to Australia would suit - plenty of Ostrich's there !