Q&A / Ticket Support Site?

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Euss
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Q&A / Ticket Support Site?

Post by Euss »

What do you call this kind of website? https://docs.planetstyles.net/article/1 ... te-ajax-js
I was thinking of like a support site or ticket site for people with problems and listed with possible answers. And also sort of a google docs survey but a feature where a user could send feedback with a message.
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PlanetStyles.net
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Re: Q&A / Ticket Support Site?

Post by PlanetStyles.net »

Hi :)

That's HelpScout's "Docs" feature, it's a nice solution if you need something simple for tickets + articles.

Although I made quite a lot of changes to the layout using custom CSS and JS. The default layout doesn't look as good.
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Euss
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Posts: 33
Joined: Fri Aug 07, 2020 11:19 am

Re: Q&A / Ticket Support Site?

Post by Euss »

PlanetStyles.net wrote: ↑
Mon Aug 24, 2020 6:50 pm
Hi :)

That's HelpScout's "Docs" feature, it's a nice solution if you need something simple for tickets + articles.

Although I made quite a lot of changes to the layout using custom CSS and JS. The default layout doesn't look as good.
Thank you! Much appreciated.
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