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[SOLVED] Is anyone here with Namecheap?

Posted: Tue Sep 29, 2020 3:07 pm
by man_o_man
Having a serious problem with my board, and someone suggested I contact my hosting, which is Namecheap,and when I click on Live Support, I get this even after several attempts

support.namecheap.com - Request failed
Error code 5.389
There was an error in processing the server response

2020-09-29 15:04:55 UTC
Your IP110.54.159.208Proxy IP45.64.64.122(ID 10577-100)Origin Server IPX.X.X.150

If anyone here is with Namecheap, can you try accessing their live chat support please and let me know if yours works.

Re: Is anyone here with Namecheap?

Posted: Tue Sep 29, 2020 3:16 pm
by WelshPaul
Just tested and I get the same error.

Re: Is anyone here with Namecheap?

Posted: Wed Sep 30, 2020 2:20 am
by Siguza
Works for me :/

Re: Is anyone here with Namecheap?

Posted: Wed Sep 30, 2020 4:10 am
by Lumpy Burgertushie
I have several domains registered with namecheap but no hosting. I never host with the same company I get my domains registered. old habits die hard. ( there is a song in that somewhere....)
anyway, after you posted earlier today I checked and all of my domain names are working just fine.


robert

Re: Is anyone here with Namecheap?

Posted: Wed Sep 30, 2020 9:16 am
by WelshPaul
Tested again this morning and I can confirm that Live Chat is now working for me.