SiteGround - Server Overload Problems

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RMcGirr83
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Re: SiteGround - Server Overload Problems

Post by RMcGirr83 » Fri Jul 16, 2010 12:25 pm

BTW, I just did a whois domain lookup for a person and this is what it returned for the site
635 other web sites are hosted on this server.
Ya think that may be a bit too many?
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Re: SiteGround - Server Overload Problems

Post by djp2 » Fri Jul 16, 2010 12:45 pm

The term "unlimited" when referring to shared hosting really is bordering meaningless and misleading.

2 of my shared hosts have around 400 supposed neighbours using that link and my business hosting has just 4 neighbours.

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Re: SiteGround - Server Overload Problems

Post by maxrpg » Sat Jul 17, 2010 3:26 am

Hello,

I was just looking at Siteground as a possible replacement host but after reading this topic and reports from various review websites im thinking they are a bad host especially for PHPBB. The emails you have all received telling you about CPU usage is complete trash because theres no way PHPBB can use so much resource epecially if you have only 10-25 active users. It sounds like a scam to get you to pay for a more expensive hosting option.

I also saw posts about Siteground changing your PHPBB files for "better" performace and so they will use less resources :shock: for a webhost or indeed ANYONE to go into your personal data and change it without your permission/prior consent is unbelievable and surely illegal in some way (data protection act).

Its so hard to find a good affordable host these days that can guarantee you the features/resources you need to run your site. I am currently with One.com and although in the 1 year ive been with them ive had a couple of times when the site went down I have never had a problem with them nor any emails/letters about resource usage. My site runs alot of querys and uses alot of bandwidth for attachement downloads but they have never complained to me and the customer support is great when you need it. As my site grows and because im about to upload a massive update im going to need more space eventually and it looks like dedicated hosting is going to be the only way to go if I want a reliable service, it costs the earth for dedicated hosting though :( .

There must be a host out there that can handle a large PHPBB board with 100s if not 1000s of users at an affordable price, if anyone knows of one please let us know ;).

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Re: SiteGround - Server Overload Problems

Post by dnmouse » Sun Jul 18, 2010 5:09 pm

Well i have found a cheaper solution and its absolutely free for running phbb, just run it at home, i have a crappy uk upload bandwidth 57kb and i have an average about 10 to 40 users an hour, and it handles it perfectly, if you use linux(i use fedora) then it wont take a half an hour to set it up, if not i suggest vbox and install linux on that also great for backing up cos you just back up the vbox image and can transfer to any machine in case of breakdowns.

But it does have a downside, you need to leave your internet and computer on all the time, and it may be illegal in your country or your isp wont like it, but i think that more applies for business/profit making.
Also if you use dyndns free domain name you need to check in once a month to keep the account going, or if you pay, its about $15 a year i think!

If anyone wants more info or help on doing this then contact me and ill do my best

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Re: SiteGround - Server Overload Problems

Post by Pony99CA » Sun Jul 18, 2010 8:53 pm

dnmouse wrote:Well i have found a cheaper solution and its absolutely free for running phbb, just run it at home[....]
Didn't you already suggest that two days ago?
dnmouse wrote:But it does have a downside, you need to leave your internet and computer on all the time, and it may be illegal in your country or your isp wont like it, but i think that more applies for business/profit making.
You forgot the biggest downside -- not everybody has the skills or desire to be a server admin. Many people here have trouble just installing phpBB (not to mention MODs); how do you think they'll be able to run their own server?

A good professional Web host doesn't just provide you with hosting, it has backups (both for your site and for power outages), it has professional-grade server hardware, it keeps all of the installed software up to date, etc. Somebody running a board out of their house may do some of those, but I doubt that most will do all of them (unless their job is as a server admin :)).

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Re: SiteGround - Server Overload Problems

Post by Paul » Mon Jul 19, 2010 8:32 am

Besides that, running your own server at home is not free at all. You need to pay for the power usage at home as well. And a bit older PCs are known to use more power as the bit newer PCs, so your power bill will be probarly higher as you will pay for a decent host.
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Re: SiteGround - Server Overload Problems

Post by dnmouse » Mon Jul 19, 2010 9:22 am

You forgot the biggest downside -- not everybody has the skills or desire to be a server admin. Many people here have trouble just installing phpBB (not to mention MODs); how do you think they'll be able to run their own server?
True but everybody can download a vbox image and run it thats presetup, and if they are already using linux, they could easily soon work it out, but you do have a point so therefore i shall write a simple guide for people using linux and and a script to do it for them just in case they are feeling lazy.
A good professional Web host doesn't just provide you with hosting, it has backups
Yes they do, but we arent on about a good professional Web hosts are we, and yes backups is something anyone can do when its on their own computer in vbox, just copy paste one file is all they need to know.
it has professional-grade server hardware,
That runs lots of virtual machines, which in turn are less powerful than most home computers
Somebody running a board out of their house may do some of those, but I doubt that most will do all of them (unless their job is as a server admin :)).
Well i disagree, its not hard when you know how, this is true with anything, and the proper question is how long would it take to learn to do it for yourself, if someone showed you it would be minutes to learn what you needed to know for most people, and in major disaster thats what backups are for, people make out its some great big secret and complicated folks it aint you dont need specialised trainng etc to do it.
Besides that, running your own server at home is not free at all. You need to pay for the power usage at home as well. And a bit older PCs are known to use more power as the bit newer PCs, so your power bill will be probarly higher as you will pay for a decent host.
Most people use their computers and have them turned on :roll: its like saying they have to pay for the bandwidth which they have anyway, but you have a point btw isnt newer ones that use more power.
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I would like to point out again :roll: that im not on about business hosting, which i think you should then use a professional for, especially if you are going to be using alot of bandwidth.(thats the main advantage i think)

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Re: SiteGround - Server Overload Problems

Post by Pony99CA » Mon Jul 19, 2010 1:07 pm

dnmouse wrote:
You forgot the biggest downside -- not everybody has the skills or desire to be a server admin. Many people here have trouble just installing phpBB (not to mention MODs); how do you think they'll be able to run their own server?
True but everybody can download a vbox image and run it thats presetup, and if they are already using linux, they could easily soon work it out, but you do have a point so therefore i shall write a simple guide for people using linux and and a script to do it for them just in case they are feeling lazy.
You glossed over one big thing there -- "if they are already using Linux". How many people are already using Linux at home?

Sure, their Web hosts probably use Linux, but that doesn't mean they're familiar with much more than their control panel and FTP. Running a server is presumably a bit more complicated.
dnmouse wrote:
A good professional Web host doesn't just provide you with hosting, it has backups
Yes they do, but we arent on about a good professional Web hosts are we, and yes backups is something anyone can do when its on their own computer in vbox, just copy paste one file is all they need to know.
That was only half of the backup problem, and even then you ignored the disk space required to do the backup. If somebody doesn't have a large external hard drive already, that's another expense.

The other part of backing up that you didn't cover was power backup. It's one thing for your home PC to go during a power outage, it's another if your server goes (thereby taking your Web site down, too). If that's a concern, you'll need at least a UPS for short outages and possibly a generator for longer outages.
dnmouse wrote:
it has professional-grade server hardware,
That runs lots of virtual machines, which in turn are less powerful than most home computers
"Hardware" is more than just the PC. It's the hard drives, router and other infrastructure, too.
dnmouse wrote:
Somebody running a board out of their house may do some of those, but I doubt that most will do all of them (unless their job is as a server admin :)).
Well i disagree, its not hard when you know how, this is true with anything, and the proper question is how long would it take to learn to do it for yourself, if someone showed you it would be minutes to learn what you needed to know for most people, and in major disaster thats what backups are for, people make out its some great big secret and complicated folks it aint you dont need specialised trainng etc to do it.
I know, but it's still one more thing (and probably two or three more things) to learn. As I said before, people have trouble installing a simple script like phpBB. What makes you think that you can make installing an OS, Web server, PHP, MySQL and phpBB easier? Sure, the settings may all be pre-configured in some "master script", but what happens when it's time to upgrade Linux, Apache, PHP, MySQL or phpBB? Does this script have the equivalent of Windows Update that fetches and installs updates automatically?

Anyway, this is digressing from the main topic of SiteGround. If you want to discuss running your own phpBB server at home, you should probably start a different topic (and link back here if you want to provide context).

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Re: SiteGround - Server Overload Problems

Post by dnmouse » Mon Jul 19, 2010 2:26 pm

Listen we can go on all day like this ie
That was only half of the backup problem, and even then you ignored the disk space required to do the backup. If somebody doesn't have a large external hard drive already, that's another expense.
why would they need a large external drive, a thumdrive etc... would do,

You glossed over one big thing there -- "if they are already using Linux". How many people are already using Linux at home?
Wel actually nearly everyone does they just dont realise it,(phones etc..) and i didnt say they had to run linux they could use vbox in windows etc..
The other part of backing up that you didn't cover was power backup. It's one thing for your home PC to go during a power outage, it's another if your server goes (thereby taking your Web site down, too). If that's a concern, you'll need at least a UPS for short outages and possibly a generator for longer outages.
Come on how many people have power outages that much etc.. only a few unlucky ones, if your running lots of servers you do need it because it can mess up their systems, which is its main purpose of them not to keep the customer happy but its a bonus.
I know, but it's still one more thing (and probably two or three more things) to learn. As I said before, people have trouble installing a simple script like phpBB. What makes you think that you can make installing an OS, Web server, PHP, MySQL and phpBB easier? Sure, the settings may all be pre-configured in some "master script", but what happens when it's time to upgrade Linux, Apache, PHP, MySQL or phpBB? Does this script have the equivalent of Windows Update that fetches and installs updates automatically?
Because they dont have to install anything other than vbox and download the image if they dont want to..

windows needs constant (daily)security updates, virus, etc.. linux doesnt need it, But YES most linux does that anyway it as part of a default install on most distros,, and the most udates arnt security.
You seem to be viewing my posts as attacks on a hosting company or personally , its not!... maybe you have links with them, i dont know, but im just giving a choice, phbb3 (and im gratefull) is free and you dont have to pay to use it, if you dont want to, and im just merely trying to explain its not as hard as people may think to host it themselves and sometimes better, it depends on the individuals needs, so lets just agree to disagree, and call it a day.

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Re: SiteGround - Server Overload Problems

Post by barryoneoff » Mon Jul 19, 2010 2:48 pm

Back to the original point. I still have no forum, and these people just wont give me a straight answer or help! This is today's communications between us so far:
Is it correct that 636 domains are sharing this server? Isn't that a bit much to expect? Also, the last IP address that you give as requesting 428 pages is the person who was removing the modification for me and he assures me that this figure is totally wrong. He only visited once to disable the code!
Is this situation ever going to be resolved? It seems I am just throwing money away for nothing, I am receiving absolutely no help or advice on how to go about things from you whatsoever. I am paid up till 2012 and have been charged an extra $50 on top of that. I have run out of ideas so what happens now? Please give me the help I paid for.

2010-07-19 09:38am by Kiril.I - Hello,

Thank you for the update.

I've reviewed your case in details. Your website has a lot of visits and additionally it makes slow queries.

What you may consider to do is to optimize the application in order to remove the slow queries which were detected. Still, the high number of visits might still be causing issues for the performance.

This is why our advise for you is to consider upgrading to a higher solution where your website's growing needs will be met correctly:

http://www.siteground.com/dedicated_solutions.htm

If you have further questions, you are more than welcome to contact us.

Best Regards,
Kiril I.
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Re: SiteGround - Server Overload Problems

Post by dnmouse » Mon Jul 19, 2010 6:33 pm

Back to the original point. I still have no forum, and these people just wont give me a straight answer or help!



Couple of things to reduce executions in phpbb is to disable the search, and turn stuff off in acp on server load, and optimize mysql in phpmyadmin, use a robots.text file to get rid of robots/spiders etc, also ban ips that appear in honeypot also dont have gzip compession enabled in acp, turn off robots/spiders in the forum acp as well.

There is an option also in acp to disable board temporarily if the cpu reaches a certain level, but this didnt appear work for me but could just of been me.

If you check awstats you will probably find robots/search engines and a few individuals are using alot, as stated above use a robots.txt file or .httaccess file to stop them and ban hi use ips, you can also ban certain countries if want.

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Re: SiteGround - Server Overload Problems

Post by RMcGirr83 » Mon Jul 19, 2010 7:02 pm

dnmouse wrote:Couple of things to reduce executions in phpbb is to disable the search, and turn stuff off in acp on server load, and optimize mysql in phpmyadmin, use a robots.text file to get rid of robots/spiders etc, also ban ips that appear in honeypot also dont have gzip compession enabled in acp, turn off robots/spiders in the forum acp as well.

There is an option also in acp to disable board temporarily if the cpu reaches a certain level, but this didnt appear work for me but could just of been me.

If you check awstats you will probably find robots/search engines and a few individuals are using alot, as stated above use a robots.txt file or .httaccess file to stop them and ban hi use ips, you can also ban certain countries if want.
IMHO, if you have to disable core functions within phpBB to satisfy your host, then your host is just this side of garbage.
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Re: SiteGround - Server Overload Problems

Post by barryoneoff » Mon Jul 19, 2010 8:01 pm

dnmouse wrote:
Back to the original point. I still have no forum, and these people just wont give me a straight answer or help!



Couple of things to reduce executions in phpbb is to disable the search, and turn stuff off in acp on server load, and optimize mysql in phpmyadmin, use a robots.text file to get rid of robots/spiders etc, also ban ips that appear in honeypot also dont have gzip compession enabled in acp, turn off robots/spiders in the forum acp as well.

There is an option also in acp to disable board temporarily if the cpu reaches a certain level, but this didnt appear work for me but could just of been me.

If you check awstats you will probably find robots/search engines and a few individuals are using alot, as stated above use a robots.txt file or .httaccess file to stop them and ban hi use ips, you can also ban certain countries if want.
Yes! Brilliant if you're a techie genius, but I am not. I can do the basics (sometimes). Why is this company charging me $50 for help and then telling me to help myself??? Why didn't they answer a single question asked?
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Re: SiteGround - Server Overload Problems

Post by dnmouse » Tue Jul 20, 2010 1:40 pm

barryoneoff wrote:
dnmouse wrote:
Back to the original point. I still have no forum, and these people just wont give me a straight answer or help!



Couple of things to reduce executions in phpbb is to disable the search, and turn stuff off in acp on server load, and optimize mysql in phpmyadmin, use a robots.text file to get rid of robots/spiders etc, also ban ips that appear in honeypot also dont have gzip compession enabled in acp, turn off robots/spiders in the forum acp as well.

There is an option also in acp to disable board temporarily if the cpu reaches a certain level, but this didnt appear work for me but could just of been me.

If you check awstats you will probably find robots/search engines and a few individuals are using alot, as stated above use a robots.txt file or .httaccess file to stop them and ban hi use ips, you can also ban certain countries if want.
Yes! Brilliant if you're a techie genius, but I am not. I can do the basics (sometimes). Why is this company charging me $50 for help and then telling me to help myself??? Why didn't they answer a single question asked?
You dont need to be a tech genius, look at your awstats in control panel, find the high use ips their the ones at the top, and just copy and paste the ips in the ip deny manager also in cpanel, for robots.txt just create a file in your public_html folder called robots.txt with below in it, which will stop most robots.

Code: Select all

User-agent: *
Disallow: /
Just watch you dont deny your own ip :roll:

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Re: SiteGround - Server Overload Problems

Post by reptileguy » Tue Jul 20, 2010 1:53 pm

And don't deny 127.0.0.1, which is you. ;)

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