dnmouse wrote:You dont need to be a tech genius, look at your awstats in control panel, find the high use ips their the ones at the top, and just copy and paste the ips in the ip deny manager also in cpanel, for robots.txt just create a file in your public_html folder called robots.txt with below in it, which will stop most robots.
Which assumes that the stats are correct...from barry's ticket he opened they stated that this was one of the IP's that was in the top five IP's of page requests.
which just happens to be my home address IP (a static one at that) and all I did was download index.php and index_body.html and remove some code. There is no way I/my IP generated that many page hits by downloading two files, uploading them and refreshing the style in the ACP.
I find the attached pretty humorous too.
Could someone explain how you are supposed to have unlimited bandwidth but they limit your page requests (or at least gripe about it)? Seems to be a catch 22 situation.
So to summarize, they oversell their servers, they make promises to you in the marketing to entice you to sign up then they disrupt your account due to "violating" their TOS (eg, too many page requests, slow queries, eg.) all of which is probably their fault to begin with (by over selling the servers, eg).
Interestingly enough, there was also another ticket stating slow queries on Barry's account....from October 2009 and IIRC, he had removed no code between then and now. Somehow the server just magically decided (or their admins did) that he was using too many resources, but wasn't for the past 7 or so months?
I suppose you do get what you pay for.
I've said it before, I'll say it again. If you have to adjust your forum/site to suit your hosts needs, then find a different host. site5 tried the same type of thing with me as well a while back and I told them to, well you don't need to know the exact wording but you get the idea.
UPDATE: How's this for a response
Bandwidth Only. You will ensure that neither you nor any of your End Users makes excessive or wasteful use of the Server to SiteGround's detriment or that of SiteGround's other customers. The terms "excessive" and "wasteful" are defined by our experience with similarly situated customers. This means that your use of our resources may not exceed that of similarly situated customers. Unlimited use applies to your use of web pages only (html, php, etc.), not for storage of movies, pictures or MP3 files. Specifically:
With regard to data traffic on Shared Hosting services, a Fair Use policy will apply. If the contents of your Space regularly generate more server traffic than is deemed acceptable by SiteGround, to the detriment of other SiteGround customers, SiteGround shall issue a warning by email to you, at the address you provided to SiteGround, in which SiteGround requests that you remove the contents or upgrade to a more suitable package. Excessive traffic may be caused by abnormally high traffic on your web pages or by powerful software solutions which you have installed on the Space. Our warning will also contain the terms and conditions for the appropriate solution which is capable of handling your prevailing level of traffic. If you do not comply with this warning within 5 business days, SiteGround reserves the right to terminate this TOS.
Quite funny really.