And they are unwilling to help you look into it (either send you the log or look into it and report back to you)?Scanialady wrote: ↑Wed Jun 27, 2018 6:00 amYes. But I can not see it.Ger wrote: ↑Mon Jun 25, 2018 7:58 amThat's odd. Any PHP error would be in the PHP error log, any apache or nginx error should be in the main server error log. Since a 500 error states it's a server error you should have either of those. Maybe not for you in you hosting control panel but your host should definitely have it.
Well, that's an issue then, since it holds essential information about your problem. Without it, you'll be walking in the dark and it's just guessing about the problem.
Essentially you have 2 options: First one is try to keep figuring out what the problem is and praying that once you've found it, your host will solve it. It should be possible probably, but you still don't know if you're host will do anything about it and what about the next time there is an issue?
Personally I'd pack my bags and go. Keep your board on 5.6 for the mean time, look for a decent host and move ASAP.