not possible to use any up-to-date PHP 7 version - missing module?

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Ger
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Re: not possible to use any up-to-date PHP 7 version - missing module?

Post by Ger » Wed Jun 27, 2018 6:50 am

Scanialady wrote:
Wed Jun 27, 2018 6:00 am
Ger wrote:
Mon Jun 25, 2018 7:58 am
That's odd. Any PHP error would be in the PHP error log, any apache or nginx error should be in the main server error log. Since a 500 error states it's a server error you should have either of those. Maybe not for you in you hosting control panel but your host should definitely have it.
Yes. But I can not see it.
And they are unwilling to help you look into it (either send you the log or look into it and report back to you)?

Well, that's an issue then, since it holds essential information about your problem. Without it, you'll be walking in the dark and it's just guessing about the problem.

Essentially you have 2 options: First one is try to keep figuring out what the problem is and praying that once you've found it, your host will solve it. It should be possible probably, but you still don't know if you're host will do anything about it and what about the next time there is an issue?

Personally I'd pack my bags and go. Keep your board on 5.6 for the mean time, look for a decent host and move ASAP.
Last edited by Ger on Wed Jun 27, 2018 9:36 am, edited 1 time in total.
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Re: not possible to use any up-to-date PHP 7 version - missing module?

Post by AmigoJack » Wed Jun 27, 2018 9:19 am

Ger wrote:
Wed Jun 27, 2018 6:50 am
a descent host
Better find a decent one.
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Affin wrote:
Tue Nov 20, 2018 9:51 am
The problem is probably not my English but you do not want to understand correctly.
...
We will not come anybody anyway, nevertheless, it's best to shit this.

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Re: not possible to use any up-to-date PHP 7 version - missing module?

Post by Scanialady » Thu Jun 28, 2018 6:51 am

moving will be the better alternative, yes. But it is not easy to find a good host which is not too expensive. I thought I had found one...

Please have a look at this settings. May be there is something wrong.
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Ger
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Re: not possible to use any up-to-date PHP 7 version - missing module?

Post by Ger » Thu Jun 28, 2018 8:05 am

A quick glance tells me that there are 2 differences (you could have spotted those yourself): recode and zendguard_loader.

AFAIK, the recode extension is used for UTF8 conversions. Not sure if that's still the case though but it might be the thing you're looking for. In any case, this is still a wild guess without knowing the error that is thrown.
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Re: not possible to use any up-to-date PHP 7 version - missing module?

Post by tbehrens » Mon Jul 16, 2018 10:39 am

Define “not too expensive”? OVH is 3.34/month. Linode and DigitalOcean are both 5/month. There are transfer limits but I think they’re in the TB range. There are storage limits, 20-30 GB depending on which of these you choose. Unless your forum is massive, any of these options will work fine. I’d stay away from AWS LightSail, their 512MB memory limit at the 5/month tier becomes a problem once you enable https with Lets Encrypt.

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Re: not possible to use any up-to-date PHP 7 version - missing module?

Post by Scanialady » Mon Jul 16, 2018 7:49 pm

thank you. I need a german server, and I found one I will try. A test account shows no problems. Think I will move next month.
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