I can not a receive the donation

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hamidouki
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I can not a receive the donation

Post by hamidouki » Sun Sep 23, 2018 10:45 pm

Hello

I have problem with extension donation paypal with autogroup.
I can not a receive the donation not with IPN and not without IPN
But the last extension from dmzx , it was working fine !!
Thanks

Sorry for my language.

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Brf
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Re: I can not a receive the donation

Post by Brf » Sun Sep 23, 2018 11:22 pm

To receive extension support please visit our Extensions Database and post in the specific extension's designated support area. The link to the support area for each released extension is also available in the first post of each released extension listed in the [3.2.x] Extension Database Releases forum. For extensions still in development (not recommended for a live board) support is in that extensions's topic in the Extensions in Development forum.

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hamidouki
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Re: I can not a receive the donation

Post by hamidouki » Sun Sep 23, 2018 11:34 pm

this extension is not free, it does not exist on the phpbb database
I just have a problem of IPN with donation that does not work with a personal account yet the paypal assistant told me that it is activated on my account !!
thank you

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Brf
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Re: I can not a receive the donation

Post by Brf » Sun Sep 23, 2018 11:55 pm

There is no support here for software from other sites. You would need to seek support there where you got it.

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hamidouki
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Re: I can not a receive the donation

Post by hamidouki » Mon Sep 24, 2018 12:01 am

Brf wrote:
Sun Sep 23, 2018 11:55 pm
There is no support here for software from other sites. You would need to seek support there where you got it.
donation software (phpbb3.2.3) from dmzx :roll:

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Brf
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Re: I can not a receive the donation

Post by Brf » Mon Sep 24, 2018 12:09 am

This forum is not support for any extension. You need to post in the support area for the specific extension.

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John connor
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Re: I can not a receive the donation

Post by John connor » Mon Sep 24, 2018 6:57 am

If you have a firewall, check it. It might be blocking the IPN. This was my case using the free PayPal donation extension here.

Also check your htaccess file. If you have a firewall there that could be it.

Lastly, check in with your host.

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kinerity
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Re: I can not a receive the donation

Post by kinerity » Mon Sep 24, 2018 9:21 am

As stated by Brf, this forum is not support for any extension. You need to seek support from the extension author.
Kailey Truscott - Community Team

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