being told to post in the extension's support topic does not mean that you will only get help from the extension author. the point is to keep all the topics and discussions about a particular extension in one place.
so, even If I could help you with an extension, it makes no sense for you to ask for that help in the basic support forum/topic. you go to the extension topic and I go to the extension topic and there we would have a discussion about that extension and your problem etc.
just like if you have a question or problem with styles or a particular style you go to the styles forum and the topic for that particluar style.
you may get help from many of the members and/or just the author of the style.
you had a problem with your car's transmission you would not go to the dealership and expect to get help in the showroom or in the engine department.
you would ask about transmissions in the transmission department. however, while you were there, the person that helps you could actually be a engine mechanic that happens to know how to fix your transmission problem.
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OK, so what's the speed of dark?