vodkamhi wrote: ↑
Fri Mar 06, 2020 4:25 pm
These are my current settings and when resetting password I don't receive any email
Check whether your phpBB ACP Maintenance tab's "Errors" log is receiving errors during your attempts to send email. If you're having an issue even establishing the SMTP connection to begin with, or receiving a specific error back from the STMP server, these events will be logged.
If you're not getting any events in the Errors log, then you might try setting "Email package size:"
set to zero in the phpBB ACP Email Settings page. This just bypasses the queue normally used to send email and "sends it right away" rather than waiting for a future chance to process the queue.
If the email address you've obfuscated in the screen shot as "EMAIL ADDRESS" is any different than the @l2-dragon.com email address being used to login to Gmail, it's also possible that Gmail doesn't like "sending email as though you're someone else" since that's a frequent spam behavior. If that's not already what it's set to, you might try setting "EMAIL ADDRESS" to that same @l2-dragon.com email address and determine whether email sending then works.
Finally, a Gmail-specific condition as I understand it is that you must "enable access by low-security applications" in order to allow the SMTP sending though the Gmail account. And for G-Suite this setting was named and located differently than for a normal Gmail account; or at least that was the case for the user who described their experience in this thread
WelshPaul wrote: ↑
Fri Mar 06, 2020 6:08 pm
Why did you type "EMAIL ADDRESS"? Your email address is clearly visible under the smtp username field.
We have no idea its the same address, or the one they needed to obscure.