'Sorry, search couldn't be performed'

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qcz
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'Sorry, search couldn't be performed'

Post by qcz »

Hi,

When I go to someone's profile with more than 25'000 posts, and click show user's posts and go to the last page, it says 'Sorry, search couldn't be performed. More information may be available in the error log'.

Note that this happens on the phpBB website, so I can't search the error logs.

Thanks
Last edited by HiFiKabin on Thu Sep 10, 2020 9:38 am, edited 1 time in total.
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Random American
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Re: 'Sorry, search couldn't be performed'

Post by Random American »

This happens to me too. It's interesting, but it doesn't strike me as that big of a problem, as I have no reason to go dig through the old posts.

I have always found the search system on this site to be a bit spotty.
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Re: 'Sorry, search couldn't be performed'

Post by AmigoJack »

The staff expects people to create a ticket for the project "Website". Moderators rarely communicate topics created here as potential bug reports to those who're responsible, let alone read all topics.

It seems to occur for every search request beyond start 19985, unrelated to the post's author or post order:
  • Lumpy Burgertushie
  • KevC
  • Even for RMcGirr83 who has just over 21k posts (and not 25k+) and the results start is off already increasing it by 1 gives the same error message.
However, I'm not sure if this is a problem of phpbb.com or a bug of phpBB. See screenshot.
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Affin wrote:
Tue Nov 20, 2018 9:51 am
The problem is probably not my English but you do not want to understand correctly.
...
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Re: 'Sorry, search couldn't be performed'

Post by Random American »

AmigoJack wrote:
Sat Sep 12, 2020 7:05 pm
The staff expects people to create a ticket for the project "Website". Moderators rarely communicate topics created here as potential bug reports to those who're responsible, let alone read all topics.
Thanks. Did you create a ticket? If not, I think I might be able to create it.

Edit: I'm making a ticket now.

Edit2: https://tracker.phpbb.com/browse/WEBSITE-1396
I hope I did this right.
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Re: 'Sorry, search couldn't be performed'

Post by AmigoJack »

Looks good. On an outdated 3.0 installation this problem does not occur. 19985 is also no common/magical number for an upper limit of anything.

On the following installations this problem does not occur, too: ...which means it's really "only" a phpbb.com problem (implying the other boards have up-to-date versions).
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Affin wrote:
Tue Nov 20, 2018 9:51 am
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...
We will not come anybody anyway, nevertheless, it's best to shit this.
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Re: 'Sorry, search couldn't be performed'

Post by 3Di »

I think phpBB dot com uses Sphinx ?
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Re: 'Sorry, search couldn't be performed'

Post by Paul »

It is a configuration issue with our search index. It has been for a long time, we simply haven't had the time for it to fix (And it doesn't have much priority)
AmigoJack wrote:
Mon Sep 14, 2020 7:20 am
19985 is also no common/magical number for an upper limit of anything.
The upper limit is actually 20k as there are 15 posts displayed :).
3Di wrote:
Mon Sep 14, 2020 7:22 am
I think phpBB dot com uses Sphinx ?
Yes, we are using sphinx here.
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3Di
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Re: 'Sorry, search couldn't be performed'

Post by 3Di »

Thanks Paul.

What a low priority indeed. :)
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Re: 'Sorry, search couldn't be performed'

Post by Random American »

3Di wrote:
Mon Sep 14, 2020 8:00 am
Thanks Paul.

What a low priority indeed. :)
Thanks everyone.

Yes, even I admitted it was a low priority. That's why I marked it as "minor" in the tracker. I'm not trying to rush anybody.
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