Rescue Remedies wrote: ↑
Mon May 13, 2019 4:54 pm
The hosting company always update phpbb scripts, this is the first time we have had this problem with an upgrade
Is "Task 1" already solved at this point? Because when I look at the link you provided, I see a post which has a picture and then a link underneath of it, and that link works fine for me. If that still represents a problem, or your results are different than that, maybe describe further what the actual behavior you're seeing is, and/or the behavior it had before that you now see is different.
The recommendation here on phpBB.com/community
is always going to be one of caution against using an installer or updater other than the manual and official process provided by phpBB.com itself. The folks supporting phpBB here are also volunteers, and many view your hosting service's install or update as "we're not sure what might have been in those files", and don't want to spend our time figuring out and issue that was actually created by your hosting service instead of by phpBB.
But that doesn't mean the installation and update service your hosting service provides is actually
creating any issues, nor that it ever has created any issues in the past. Continuing to use your hosting service's update process may very well be the approach that will best serve you in the long run, as your hosting service actively strives to make phpBB usage easy for you and their other customers.
get other opinions about this.