Manage user no longer accessible.

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thecas
Registered User
Posts: 55
Joined: Sun Feb 04, 2018 4:25 pm

Manage user no longer accessible.

Post by thecas »

Hi everybody.
After the 3.3.0 updating i have this error.

While i want to manage some user from the ACP or with the search toolbox i can't see the forms of this page:

Code: Select all

      adm/index.php?i=users&mode=overview&u=ID&sid=SSID
Phpbb give me a white page with no html inside.


I've already delete the cache and the sessions.
Nothing changed!


Edit: same error in this page
adm/index.php?i=acp_users&sid=SSID&mode=overview
thecas
Registered User
Posts: 55
Joined: Sun Feb 04, 2018 4:25 pm

Re: Manage user no longer accessible.

Post by thecas »

Support Request Template
What version of phpBB are you using? phpBB 3.3.0
What is your board's URL? https://www.wisp-forum.it
Who do you host your board with? GNU/Linux Debian Buster root server
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3 3.2.8
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.2.8
What extensions do you have installed? - Board Announcements (1.1.0)
Advertisement Management 2.0.2
Antispam by CleanTalk 5.7.2
Automatic Topic Subscription 1.1.0
Google Analytics 1.0.4
Image Upload 1.0.2
Imgur 1.1.1
LMDI Autolinks 1.3.2
OneAll Social Login 3.4
phpBB3 SEO Sitemap

What styles do you currently have installed? prosilver, Flat-Style: https://www.phpbb.com/customise/db/style/flat_style/
What language(s) is your board currently using? it
Which database type/version are you using? mysql
What is your level of experience? Comfortable with PHP and phpBB
What username can be used to view this issue? Admin-Account
What password can be used to view this issue? secret
User avatar
warmweer
Jr. Extension Validator
Posts: 6227
Joined: Fri Jul 04, 2003 6:34 am
Location: Van Allen Bel ... gium

Re: Manage user no longer accessible.

Post by warmweer »

Did you try with prosilver as style (your flat-style-red is for 3.2.2?)
And did you verify whether your extensions are 3.3 compatible?
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.
thecas
Registered User
Posts: 55
Joined: Sun Feb 04, 2018 4:25 pm

Re: Manage user no longer accessible.

Post by thecas »

Yes. I do something better. I delete all extensions for a few minutes to check if they take some bug.
No It doesn't work anyway!
Last edited by thecas on Sat Jan 18, 2020 2:15 pm, edited 1 time in total.
User avatar
warmweer
Jr. Extension Validator
Posts: 6227
Joined: Fri Jul 04, 2003 6:34 am
Location: Van Allen Bel ... gium

Re: Manage user no longer accessible.

Post by warmweer »

Seriously I do think the flat style is a (one of the) problem (s)
/styles/flat-style-red/theme/it/stylesheet.css?assets_version=125 ====> 404
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.
thecas
Registered User
Posts: 55
Joined: Sun Feb 04, 2018 4:25 pm

Re: Manage user no longer accessible.

Post by thecas »

Fixed, but it doesn't change.
With the prosilver too the page don't load more (with no mods activated!)Image


Image

Image

Admin user doesn't work!
User avatar
Noxwizard
Support Team Leader
Support Team Leader
Posts: 10417
Joined: Mon Jun 27, 2005 8:41 pm
Location: Texas, USA
Name: Patrick Webster
Contact:

Re: Manage user no longer accessible.

Post by Noxwizard »

thecas wrote:
Sat Jan 18, 2020 1:19 pm
Phpbb give me a white page with no html inside.
This usually indicates a suppressed PHP error. Check your server error log.
[Support Template] - [Read Before Posting] - [phpBB Knowledge Base]
Do not contact me for private support, please share the question in our forums.
User avatar
warmweer
Jr. Extension Validator
Posts: 6227
Joined: Fri Jul 04, 2003 6:34 am
Location: Van Allen Bel ... gium

Re: Manage user no longer accessible.

Post by warmweer »

I'm still not convinced there isn't a problem with an extension (btw: extension, not mod) or with the style.
Also your Italian language pack isn't for 3.3 (in fact i was just released a couple of hours ago)
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.
User avatar
eeji
Jr. Style Validator
Posts: 1322
Joined: Fri Dec 12, 2008 9:08 pm
Location: Manchester, UK
Contact:

Re: Manage user no longer accessible.

Post by eeji »

Flat style for 3.3 can be downloaded from my styles site (link in signature) until it passed validation here.
My phpBB styles: phpbbstyles.oo.gd
My board: iansvivarium.com
thecas
Registered User
Posts: 55
Joined: Sun Feb 04, 2018 4:25 pm

Re: Manage user no longer accessible.

Post by thecas »

You were right. It was the flat style it makes a php exception.
Update the theme, all fixed.
One last thing.
I've uploaded into the template my site logo. With the new version it's the only necessary thing to remove the phpbb logo?
Thank you so much.
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