Can't upload avatars on 3.3.0

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shadihelp
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Can't upload avatars on 3.3.0

Post by shadihelp »

Hi, as the title says I am unable to upload new avatars.

I am forum founder, so user permissions is not the issue. The option just doesn't appear when I try to upload an avatar.

First image is to show you how it looks to me upon attempting to upload an avatar, second image is avatar board settings.

Image

Image
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Mick
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Re: Can't upload avatars on 3.3.0

Post by Mick »

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david63
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Re: Can't upload avatars on 3.3.0

Post by david63 »

Two questions.

1. What happens if you click on the drop down "Avatar type"?
2. Do you have the problem with the default prosilver style?
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Sakuraiayano
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Re: Can't upload avatars on 3.3.0

Post by Sakuraiayano »

FTP file directory folder
avatars/gallery
avatars/upload
Can the folder attributes have open permissions for writing?
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stevemaury
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Re: Can't upload avatars on 3.3.0

Post by stevemaury »

Is the images/avatar/upload directory writable? It should be CHMOD 777. And BTW, being a forum founder has nothing to do with permissions to upload avatars, or to do anything else, other than to access the ACP.
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shadihelp
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Re: Can't upload avatars on 3.3.0

Post by shadihelp »

Before I go on, I'd like to say it was fixed but I'll answer everything just in case someone else is troubleshooting this in the future :) I hate reading back on support issues on google and the final answer being "Thx fixed it" without elaborating.
david63 wrote:
Sun Sep 20, 2020 7:18 am
Two questions.

1. What happens if you click on the drop down "Avatar type"?
2. Do you have the problem with the default prosilver style?
1) It didn't exist
2) Yes, the problem was still there on that style.
Sakuraiayano wrote:
Sun Sep 20, 2020 7:47 am
FTP file directory folder
avatars/gallery
avatars/upload
Can the folder attributes have open permissions for writing?
That was the issue, somehow the permissions were changed but what perplexes me is that instead of an error the option just disappeared.
stevemaury wrote:
Sun Sep 20, 2020 2:34 pm
Is the images/avatar/upload directory writable? It should be CHMOD 777. And BTW, being a forum founder has nothing to do with permissions to upload avatars, or to do anything else, other than to access the ACP.
As said in the previous post, that was the issue. And well, there is a "can change avatar" permission, so if that was disabled wouldn't that prevent me from doing it? Not sure, just a question.

Thanks a lot for the help everybody, especially RXU on the discord spent a lot of time helping me out today and did me a real solid.
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