Error not possible to determine the dimensions of the image..

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faos333
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Joined: Tue Oct 13, 2020 12:20 am

Error not possible to determine the dimensions of the image..

Post by faos333 »

Hi, when I try to upload an image I get this error:
It was not possible to determine the dimensions of the image. Please verify that the URL you entered is correct.

What version of phpBB are you using? phpBB 3.3
What is your board's URL? http://apollonistis.com/forum
Who do you host your board with? hostgator
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Installed Flatsboot theme
Is registration required to reproduce this issue? yes
Do you have any MODs installed? SiteSplat BBCore, IMGUR - Forum Images Uploader, FLATBOOTS Mini CMS
What version of phpBB3 did you update from? 3.25 few weeks ago
What MODs do you have installed? SiteSplat BBCore, IMGUR - Forum Images Uploader, FLATBOOTS Mini CMS
What styles do you currently have installed? Prosilver and FLATBOOTS
What language(s) is your board currently using? en, el
Which database type/version are you using? I think libmysql 5.6.43
What is your level of experience? Amateur to phpBB
When did your problem begin? Months ago
Please describe your problem: When I try to upload and image I get this error: It was not possible to determine the dimensions of the image. Please verify that the URL you entered is correct. I think posting settings I use are not correct although I tried different configurations.

Also, when I use the IMGUR mod I get this error: Your images may only be up to 700 pixels wide, in this case if I resize the image lower than 700 px I gets published normally.

I try to search in forum but I did not find a matching solution.

Thanks for the help
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warmweer
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Re: Error not possible to determine the dimensions of the image..

Post by warmweer »

faos333 wrote:
Tue Nov 17, 2020 3:45 am
Do you have any MODs installed? SiteSplat BBCore, IMGUR - Forum Images Uploader, FLATBOOTS Mini CMS
Those are not MODS but extensions
faos333 wrote:
Tue Nov 17, 2020 3:45 am
Please describe your problem: When I try to upload and image I get this error: It was not possible to determine the dimensions of the image. Please verify that the URL you entered is correct. I think posting settings I use are not correct although I tried different configurations.
Try setting the max image size to 0x0
faos333 wrote:
Tue Nov 17, 2020 3:45 am
Also, when I use the IMGUR mod I get this error: Your images may only be up to 700 pixels wide, in this case if I resize the image lower than 700 px I gets published normally.
Support for extensions (not "mods") should be asked in the Extension Support forum. Anyway that behaviour seems to be intended.
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.
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faos333
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Posts: 23
Joined: Tue Oct 13, 2020 12:20 am

Re: Error not possible to determine the dimensions of the image..

Post by faos333 »

warmweer thanks for replying,

I set to 0 but no luck.
I attach few screenshots to see what is going on.

ps Allow attachment settings is set to "No", because I dont want users to attach files.
But I checked this setting to "Yes" and also gives me the same error.

thanks
Attachments
POSTING SETUPS.JPG
POSTING SETUPS 2.JPG
post message.JPG
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faos333
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Posts: 23
Joined: Tue Oct 13, 2020 12:20 am

Re: Error not possible to determine the dimensions of the image..

Post by faos333 »

Hi everyone, anything else that could help me to solve this?
I have not found a solution about this yet.

thanks
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Lumpy Burgertushie
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Re: Error not possible to determine the dimensions of the image..

Post by Lumpy Burgertushie »

what update/upgrade method did you use?

this sounds like the problem that was fixed somwhere aroung phpbb 3.2.2

however, if you were using the auto update method of updating/upgrading then you
might still have some old versions of files that did not get updated properly.

the best method of updating/upgrading these days is a complete file replacement except for the config.php file.

I would suggest that you run the upgrade again following this:
https://www.phpbb.com/support/docs/en/3 ... upgrade32/
follow those steps exacty and in order and then test.


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faos333
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Joined: Tue Oct 13, 2020 12:20 am

Re: Error not possible to determine the dimensions of the image..

Post by faos333 »

thanks for answering,
I did the full Full Package upgrade, following the steps the link you send proposes.

I also now did a fresh local install of phpbb 3.3 copied the settings and alter settings in my live forum,
I can now post attachments to the forum ok and I can also insert an image to a post Image

thank you all, problem solved
Last edited by faos333 on Mon Nov 23, 2020 5:48 pm, edited 1 time in total.
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warmweer
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Re: Error not possible to determine the dimensions of the image..

Post by warmweer »

faos333 wrote:
Mon Nov 23, 2020 3:20 pm
I did the full Full Package upgrade, following the steps the link you send proposes
I have no idea what "BBcore" is but I would disable all extensions temporarily and then try again (and even try on a 100% new testboard).
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.
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faos333
Registered User
Posts: 23
Joined: Tue Oct 13, 2020 12:20 am

Re: Error not possible to determine the dimensions of the image..

Post by faos333 »

warmweer wrote:
Mon Nov 23, 2020 5:48 pm
faos333 wrote:
Mon Nov 23, 2020 3:20 pm
I did the full Full Package upgrade, following the steps the link you send proposes
I have no idea what "BBcore" is but I would disable all extensions temporarily and then try again (and even try on a 100% new testboard).
thank you all, problem solved, see my above post
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