BB`s Gone

Get help with installation and running phpBB 3.3.x here. Please do not post bug reports, feature requests, or extension related questions here.
Post Reply
FredPotgieter
Registered User
Posts: 7
Joined: Sun May 02, 2021 6:37 am

BB`s Gone

Post by FredPotgieter »

Good Day

I have uploaded my Update phpBB-3.3.2_to_3.3.3
I only get a blank Browser, no options.
Tnx
User avatar
P_I
Community Team Member
Community Team Member
Posts: 2348
Joined: Tue Mar 01, 2011 8:35 pm
Location: Western Canada 🇨🇦
Contact:

Re: BB`s Gone

Post by P_I »

Welcome to the phpBB community.

What update procedure did you follow? The recommended method is the full package method from https://www.phpbb.com/support/docs/en/3 ... ide/minor/.

You can help us understand more about the problem using the Support Request Template Generator which is the quickest and most efficient way to complete phpBB's Support Request Template. The generator will ask you a series of eight to ten questions that are useful for diagnosing most issues. It will then compile your answers into a list that may be copied and pasted back into this topc.
Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams
FredPotgieter
Registered User
Posts: 7
Joined: Sun May 02, 2021 6:37 am

Re: BB`s Gone

Post by FredPotgieter »

Good Morning Fellow PHPBB Family.
Ok I was also struggeling with my Service Provider and they got my BBs back but now I sit with a strange problem.
My board is online but when I go into a message to read the message I get a blank page with no message.
This warning is in my ACP.

Your phpBB installation has not been correctly updated. More information »

Board version: 3.2.2

https://skandpaal.co.za
FredPotgieter
Registered User
Posts: 7
Joined: Sun May 02, 2021 6:37 am

Re: BB`s Gone

Post by FredPotgieter »

OK somehow my Service Provider made a restore for me but I am still on V 3.2.2 and my BBs is there bu when I enter to read a message the message is gone and only a blank screen.

I see this in tha ACP.

Your phpBB installation has not been correctly updated. More information »

A new feature release 3.3.4 is available. Please read the release announcement to learn about what it has to offer, and how to upgrade.


https://skandpaal.co.za
User avatar
Mick
Support Team Member
Support Team Member
Posts: 26502
Joined: Fri Aug 29, 2008 9:49 am

Re: BB`s Gone

Post by Mick »

Apart from the update I see a couple of other issues. You need to put a redirect from http to https in your .htaccess then activate cookie secure and the cookie domain needs a dot adding to the front. See: Knowledge Base - Fixing incorrect cookie settings for more information.
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel
User avatar
thecoalman
Community Team Member
Community Team Member
Posts: 5871
Joined: Wed Dec 22, 2004 3:52 am
Location: Pennsylvania, U.S.A.
Contact:

Re: BB`s Gone

Post by thecoalman »

Did you make a backup of your database before the initial attempt to update?
“Results! Why, man, I have gotten a lot of results! I have found several thousand things that won’t work.”

Attributed - Thomas Edison
FredPotgieter
Registered User
Posts: 7
Joined: Sun May 02, 2021 6:37 am

Re: BB`s Gone

Post by FredPotgieter »

Yes Sir I have ` DBase backup from my Service Provider Panel but don`t know where to restore it.
When I restore the file which I also made from my ACP Backup seems to give more problems.
FredPotgieter
Registered User
Posts: 7
Joined: Sun May 02, 2021 6:37 am

Re: BB`s Gone

Post by FredPotgieter »

Any further advice or can some Good Helper log in op my account and help me please.

Tnx
Post Reply

Return to “[3.3.x] Support Forum”