PHPBB Hostgator SMTP Settings

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kennipp
Registered User
Posts: 1
Joined: Mon May 10, 2021 9:35 pm
Location: U.S.
Name: Ken

PHPBB Hostgator SMTP Settings

Post by kennipp »

Hi all
I just wanted to share something I got stuck on and though I would share this.

I installed PHPBB on my website and was configuring the SMTP settings.
I first went to Hostgator to find the correct settings.
Hostgator online support read as follows...
Username: [email protected]
Password: <removed password>
Server: hgws00.win.hostgator.com
Port: 465

Using mail.mydomain.com here are the results...
Port 465 timed out
port 0 came back as not valid
port 25 came back as no response code
port 587 came back as no response code

Using my Hostgator name server xxx.win.hostgator here are the results...
Port 465 timed out
port 0 came back as not valid
port 25 came back as no response code
port 587 SUCCESS!!! Finally :D

OK so here are the complete SMTP Settings that worked for me.
Use SMTP Server for emails------------yes
SMTP Server address--------------------xxx.win.hostgator (look in your account info email sent form hostgator when you registered)
SMTP Server port------------------------587
Authentication method for SMTP-----Login
SMTP username:-------------------------[email protected] (full email address for user)
SMTP Password--------------------------password
Verify SSL Certificate------------------yes
Verify SMTP peer name----------------yes
Allow self signed certificate----------no

So the port that hostgator said to use would not work for me. I found the correct port by looking in my SMTP setting for Thunderbird
Thunderbird was using port 587 but was using mail.mydomain.com as the SMTP server name.
Thunderbird runs on my local pc ad=nd PHPBB is running on the host server so maybe somebody can tell me why I had to use my nameserver address instead of mail.mydomain.com.

Thanks reading maybe it will help somebody
Last edited by thecoalman on Mon May 10, 2021 10:38 pm, edited 1 time in total.
Reason: Removed password, I'm assuming it was fake password but I removed it just in case.
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