trouble updating from 3.2.7 to 3.3.4

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The Baron
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Re: trouble updating from 3.2.7 to 3.3.4

Post by The Baron »

I'm currently on PHP 7.2

The whole reason I started down this rabbit hole is because Fast Hosts have started charging me for "Linux PHP Extended Support Service for PHP 7.2."

They are recommending I change to 7.4, but to do so they want me to tick "Please ensure your site is compatible with your choice(s) before continuing"

I have no idea if it is...
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warmweer
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Re: trouble updating from 3.2.7 to 3.3.4

Post by warmweer »

The Baron wrote: Thu Jul 22, 2021 12:03 pm I have no idea if it is...
It was and still will be using php 7.4
REQUIREMENTS >>> php 7.1.3 at the mimimum.
Try switching to php 7.4. If you still get the Internal Server Error, contact you host and ask for the error logs.
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The Baron
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Re: trouble updating from 3.2.7 to 3.3.4

Post by The Baron »

Thanks. I've switched it to 7.4 but no change.

I'm waiting on Fast Hosts tech support.
The Baron
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Re: trouble updating from 3.2.7 to 3.3.4

Post by The Baron »

OK, Fast Hosts got back to me with this:
About the Internal Server Error, I checked the error logs (see below) and it shows that error has something to do with Option MultiViews in .htaccess file which I'm afraid is not allowed in our shared server.

[Thu Jul 22 16:09:09.821622 2021] [core:alert] [pid 23748] [client 62.210.78.76:36466] /home/linweb04/b/bloodforthebaron.com-1103413119/user/htdocs/phpBB3/.htaccess: Option MultiViews not allowed here

[Thu Jul 22 16:09:12.573013 2021] [core:alert] [pid 23532] [client 136.243.21.181:36526] /home/linweb04/b/bloodforthebaron.com-1103413119/user/htdocs/phpBB3/.htaccess: Option MultiViews not allowed here

Please try to comment out this MultiViews option and check the page again and see if same error occur.
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Prosk8er
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Re: trouble updating from 3.2.7 to 3.3.4

Post by Prosk8er »

open phpBB3/.htaccess
find:

Code: Select all

<IfModule mod_negotiation.c>
	Options -MultiViews
</IfModule>
replace with:

Code: Select all

#<IfModule mod_negotiation.c>
#	Options -MultiViews
#</IfModule>
see if that changes anything
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david63
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Re: trouble updating from 3.2.7 to 3.3.4

Post by david63 »

Not sure why your hosts don't allow MultiViews but if you disable it then you may find that your board will not function correctly. MultiViews is essential for phpBB cron jobs to run
David
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