Not Getting Email notifications

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DaveyTut
Registered User
Posts: 39
Joined: Mon May 07, 2018 3:00 pm

Not Getting Email notifications

Post by DaveyTut »

Hello,

I Have not been getting email notifications for new user registrations.
Where do I go to make sure I get an email for activating new users who are trying to register?
I get the notification when logged in as admin at upper right of forum header but am not getting email notifications.

https://forums.thelastdays.net/

Thank you,
DaveyTut
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Mick
Support Team Member
Support Team Member
Posts: 26456
Joined: Fri Aug 29, 2008 9:49 am

Re: Not Getting Email notifications

Post by Mick »

Have the emails been ok and suddenly stopped or never worked properly? Please fill out the Support Request Template and post it back here to enable us to assist you better. A screenshot of your email settings would help too.
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Prosk8er
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Posts: 1744
Joined: Sun Mar 12, 2006 3:30 am
Location: Rochester, NY
Name: Tyler
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Re: Not Getting Email notifications

Post by Prosk8er »

had a similar problem with a forum i updated you can try this
go to the admin control panel in the left pane under client communication click email settings
for Email package size: change it from 20 to 0 and click submit
and see if that fixes it
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