Some email addresses not able to register

Get help with installation and running phpBB 3.3.x here. Please do not post bug reports, feature requests, or extension related questions here.
Post Reply
richf
Registered User
Posts: 3
Joined: Wed Sep 22, 2021 4:29 am

Some email addresses not able to register

Post by richf »

Hi,
I have recently discovered that some email addresses are unable to register. They get the message:
"...you will need to enter a valid email address before..."
Two examples are, [email protected] & [email protected]
Any help would be greatly appreciated!

Rich
User avatar
Mick
Support Team Member
Support Team Member
Posts: 26455
Joined: Fri Aug 29, 2008 9:49 am

Re: Some email addresses not able to register

Post by Mick »

Is your board live? You may have to turn off MX checking ACP> General> Server configuration> Security settings> Check email domain for valid MX record: No

The MX checking is a security measure so shouldn’t be turned off permanently.

Why do you need/want to use those particular addresses anyway?
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel
richf
Registered User
Posts: 3
Joined: Wed Sep 22, 2021 4:29 am

Re: Some email addresses not able to register

Post by richf »

Mick wrote: Fri Oct 15, 2021 1:48 pm Is your board live? You may have to turn off MX checking ACP> General> Server configuration> Security settings> Check email domain for valid MX record: No

The MX checking is a security measure so shouldn’t be turned off permanently.

Why do you need/want to use those particular addresses anyway?
Sorry, I never saw the reply!
Yes, it went live in Oct of 2021. It now has 4500+ members. I have some people that have to open a new account at Hotmail or Gmail to be able to register. All foreign (non USA) addresses.

Is there anyone you can recommend that does side jobs? I need someone who is trustworthy and experienced to do things from time to time. Right now my host is telling me I have to upgrade the board from 3.34 to 3.35, but it seems every time I make changes, something goes wrong.

Rich
User avatar
Mick
Support Team Member
Support Team Member
Posts: 26455
Joined: Fri Aug 29, 2008 9:49 am

Re: Some email addresses not able to register

Post by Mick »

If you’re looking for a maintenance man I suggest you post in the Wanted! forum. Services there aren’t free though.
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel
Post Reply

Return to “[3.3.x] Support Forum”