Failed to obtain latest version information.

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Harewood
Registered User
Posts: 147
Joined: Sun Feb 17, 2013 12:16 pm

Failed to obtain latest version information.

Post by Harewood »

Hi,
When logging into the ACP I`m getting the following error message:
Capture.PNG
Capture.PNG (3.93 KiB) Viewed 420 times
Failed to obtain latest version information.
php_network_getaddresses: getaddrinfo failed: Name or service not known
Anyone else getting the same? Is it a temporary issue?

Many thanks,
Jason
Paul
Infrastructure Team Leader
Infrastructure Team Leader
Posts: 28616
Joined: Sat Dec 04, 2004 3:44 pm
Location: The netherlands.
Name: Paul Sohier
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Re: Failed to obtain latest version information.

Post by Paul »

That sounds like the DNS on your server is not returning a IP address. If you are on a VPS you should check your settings, and otherwise you will most likely to ask your host.
Harewood
Registered User
Posts: 147
Joined: Sun Feb 17, 2013 12:16 pm

Re: Failed to obtain latest version information.

Post by Harewood »

Paul wrote: Wed May 11, 2022 8:14 am That sounds like the DNS on your server is not returning a IP address. If you are on a VPS you should check your settings, and otherwise you will most likely to ask your host.
Thank you Paul, I will check with our hosting provider... ;)
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