I've been using phpBB for many years now and once in a while I receive an email from a user complaining that he does not receive the password reset mail.
So I do a manual reset (enter the user's email and press on the reset button
) and the issue was solved.
After receiving more and more mails according to this topic, I wanted to look into this issue and tried resetting my own password without success. I did not receive a reset mail, neither on two different accounts. (And yes, I also looked into my Spam folder.)
After that, I started a small test. The result is that I do receive the welcome mail, the test mail from the acp and messages which were sent via the contact form, but no password reset mail. I also created a new mail account and changed the mail settings in the acp, but the result stays the same. Every mail is sent except for the password reset mail.
So my question is, if someone knows how I can fix this issue?
Thanks in advance for your help.
P.S. The board is running version 3.3.7