PlanetStyles - no contact

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TheDani
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PlanetStyles - no contact

Post by TheDani »

Code: Select all

Volare - Material Design phpBB 3.3 Theme
Regular License
6 months support (expires on 04 Nov 2021)
I have twice asked on email and also Contact Author, but it is no contact with many months. How can I contact them now?
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KevC
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Re: PlanetStyles - no contact

Post by KevC »

memberlist.php?mode=viewprofile&u=1137065

Last here a couple of days ago
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TheDani
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Re: PlanetStyles - no contact

Post by TheDani »

First, I have a bit left/right on the side.

See the picture
IMG_20210923_202104.png
IMG_20210923_202202.png
or here: http://preview.themeforest.net/item/vol ... w/21578782 -> "Sidebar + Sticky Header + Welcome Message" -> "Welcome to %s forums". Then click "Restore Down" (opposite of Maximize)
I have a bit left/right on that side also.
IMG_volare.png

I want to remove the left/right side on the red front.
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Mick
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Re: PlanetStyles - no contact

Post by Mick »

We do not support third party styles here, you’ve paid for support anyway - have you tried here https://www.planetstyles.net/?
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TheDani
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Re: PlanetStyles - no contact

Post by TheDani »

I have tried asked on email and also I have tried Contact Author on themeforest.net, but it is no contact with many months.

https://www.planetstyles.net/ ->
EXISTING CUSTOMERS: Item support is delivered through the ThemeForest Support Form. Browse to the item you purchased, click 'Support' at the top of the page.
->
sending me over to ThemeForest Support Form ->
I asked several things, but no responded me.
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3Di
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Re: PlanetStyles - no contact

Post by 3Di »

TheDani wrote: Sat Sep 25, 2021 9:55 am I have tried Contact Author on themeforest.net, but it is no contact with many months.
Try to contact him directly via PM here.

In case make a complaint directly to ThemeForest explaining your situation.
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david63
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Re: PlanetStyles - no contact

Post by david63 »

That is the risk you take when using third party products - if they do not choose to support them then you are on your own I'm afraid
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Kailey
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Re: PlanetStyles - no contact

Post by Kailey »

As was stated, he is a regular member here. I would recommend sending him a PM.
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