NOTICE: This forum is only for the announcement of new releases and/or updates of MODs. Any MOD support should be obtained through the Customisations Database in the support area designated for each MOD.
A direct link to support for each MOD is in the first post of the respective topic.
There're only 3 reasons I can see for this: the cache wasn't purged, template wasn't refreshed and template edits are incorrect. I have no idea why it can be unworkable if all these points are solved, sorry.